30 June 2021
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Research related to Agito Mediclaim
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2 October 2020Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Research related to Agito Integrator
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18 August 2021The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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4 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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8 December 2020The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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29 November 20202020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
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25 November 2019As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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19 November 2019Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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10 September 2019The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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18 December 2018Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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28 November 2018The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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21 August 2017Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
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18 August 2017Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
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11 August 2017This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
Research related to SmartUW
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15 September 2021MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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15 July 2021Real-world examples provide the most concrete way to explore critical questions driving changes in insurance today. As a result, we animated sev…
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30 June 2021
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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25 May 2021Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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21 April 2021
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
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6 April 2021Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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25 March 2021Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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11 March 2021
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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10 March 2021Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
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9 March 2021Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
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8 March 2021The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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4 March 2021Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
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3 March 2021Snap polls reflect questions asked by members of the Celent Executive Research Panel, a group of over 265 C level executives the life insurance…
Research related to Health4All
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18 August 2021Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…
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30 June 2021
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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7 June 2021In June 2020, Celent published its second global health policy administration system vendor report. In the framework of this report, we asked he…
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18 May 2021Health insurance is undergoing big changes where technology has a significant impact. Health insurers are increasingly looking at ways to improv…
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4 March 2021
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
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18 December 2020The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
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3 December 2020The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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29 August 2020Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
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24 August 2020As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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5 July 2020Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
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27 June 2020Over the past decade, the health insurance market has been changing quickly. Health insurers are no longer simply paying medical bills and under…
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24 March 2020The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
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22 October 2019Healthcare is a complex industry that has a deep impact on everyone’s life and well-being. Getting all the market participants – including healt…
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5 September 2019The spectrum of products and services offered by health insurance companies has flourished, and companies are focusing on building a health ecos…
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26 August 2019Insurers are increasingly looking at ways to create an ecosystem that better supports their business objectives. The approach of engineering the…
Research related to GI4All
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18 August 2021
Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…
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30 June 2021
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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11 March 2021
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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11 March 2021Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
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11 March 2021In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
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4 March 2021
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
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19 January 2021This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
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18 December 2020
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
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3 December 2020
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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26 November 2020This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
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29 August 2020
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
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24 August 2020
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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5 July 2020
Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
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29 June 2020Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
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16 June 2020This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
Research related to Agito Analytics
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15 September 2021
MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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27 April 2021
Line of business (LOB) and technology heads at wholesales financial institutions (FIs) come from different angles in wanting to realize business…
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25 March 2021
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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8 March 2021
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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14 January 2021Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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4 January 20212020 marked a watershed with three platform players announcing entry into the small business deposit business: QuickBooks Cash, Square Bank, and…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2 December 2020This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
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29 November 2020リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム（RSM）は、バイサイドのフロン…
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28 October 2020Investment accounting represents a critical back office function for investment managers, insurers, and corporates—especially when intertwined w…
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2 October 2020
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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27 September 2020Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
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29 June 2020During the next 10 years, advancements in artificial intelligence and machine learning will drive a step change in user interfaces and user expe…
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7 June 2020Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
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30 April 2020Covid-19 is justifiably top of mind for bankers today, yet two pre-pandemic hot topics remain salient today: Customer Experience (“CX”) and Arti…