14 May 2019
The pursuit for improving automation levels goes back a long time in the capital markets. Success has been achieved in some areas, but a lot rem…
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For Vendors
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Ask an Analyst
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Survey Summary
The Survey Summary provides a full download of the vendor profile, the solution profile and all survey response information uploaded by the vendor in connection with their VendorMatch directory listing. Note that the directory listing requires only check box responses where the RFX response is more comprehensive.
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25 January 2019Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX…
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24 January 2019Intelligent automation-enabled tools promise to offer significant operational and efficiency improvements in the middle and back office in capit…
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28 November 2018Mortgage technology innovation and IT investment opportunities continue to grow as the industry strives to digitize its front office customer en…
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26 November 2018“Brick and mortar” is a phrase going back around 20 years to the dawn of the generally available internet when web designers were looking for a…
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21 November 2018Capital markets institutions have traditionally devoted the bulk of their mind and wallet share on front office revenue-generating activities. P…
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19 November 2018Bank customer engagement needs to evolve if banks are to remain competitive with alternative providers. Pacesetters are leading the charge by tr…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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7 May 2018Digital document capture and processing will automate loan origination processes that currently get bogged down in the back office. Advances in…
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16 April 2018The unrelenting data breaches have a silver lining, offering banks an opportunity to reinvent the customer experience. Digital customer acquisit…
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26 March 2018The path to omnichannel CX is paved by multiple vendor solutions. If only banks would implement them. Vendors with Large Clients Tend to Evolve…
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11 December 2017Regulations and macroeconomic evolution are influencing profitability and return on capital altering traditional capital markets business models…
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9 July 2019Fintech across the value chain is supporting the reinvention of investment research via an explosion of data, tools, and distribution methods. A…
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8 July 2019Steady movement toward the “early adopter” stage signals that AI applications in the front office are proving themselves and triggering a new co…
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1 July 2019Last week Jamie Macgregor and I had the good fortune of attending the Digital Insurance Agenda 2019 conference in Amsterdam. It was, as always,…
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27 June 2019There are a number of data points demonstrating wider adoption of AI/ML across capital markets operations. I discussed this evidence (and we cam…
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26 June 2019
We are in the midst of an overnight success in the fixed income front office, 20 years in the making. As secular pressure changes the economics…
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25 June 2019As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
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17 June 2019Client reporting is not new to the wealth management industry; wealth managers are required to provide portfolio and investment reporting to the…
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17 June 2019We just published Innovations in Fixed Income Technology: The Platforms and the Pieces which explores the changing fixed income trading technolo…
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17 June 2019I recently led a panel discussion on “Governing and Designing Digital Initiatives.” That assignment gave me an opportunity to think about what g…
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17 June 2019Data is a recurring topic in Celent’s conversations with CIOs. The broad ask by CIOs is to be able to derive insights from a wide variety of dat…
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12 June 2019Last week I was back in Amsterdam, at Money20/20 Europe. While I’ve been to the US version of the show every single year since its inception…
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11 June 2019The Research Management System (RMS), the core technology solution supporting research management in the buy side front office, is being influen…
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30 May 2019
Overview Fintech across the value chain is supporting the re-invention of investment research via an explosion of data, tools and distribution m…
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23 May 2019Liquidnet’s acquisition of RSRCHXchange is a harbinger of increased focus and attention on buy side research management systems and related fint…
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22 May 2019Many P&C insurers still run old technology and limited legacy systems that put a major constraint in their digitization efforts. Helping them na…
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21 May 2019This report outlines market demands: client expectations, commercial needs, technological and regulatory hurdles in the portfolio reporting indu…
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21 May 2019The evolution of hybrid digital advice from a segmentation play (“Call me when you’ve got a million, Mr. Client”) to a more seamless “co-pilot”…
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14 May 2019Managing the variety and dynamism in a distribution environment that is increasingly digital requires tools that allow insurers to deal with a v…
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14 May 2019
The pursuit for improving automation levels goes back a long time in the capital markets. Success has been achieved in some areas, but a lot rem…
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13 May 2019I’ve been attending the NACHA Payments conference for many years, either as a banker, technologist, or industry research analyst. In recent year…
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12 May 2019AI will transform the UI and in turn customer engagement. To track the progress in banking, Celent launched its inaugural AI in the UI Request f…
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9 May 2019The third of Fenergo’s three-part CLM Trends report series looks at how the technology driving finance and regulation is pushing financial insti…
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9 May 2019I look forward to continuing my research of the front-to-back office wealth management vendor landscape and understanding how the platform provi…
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8 May 2019Early last year we predicted 2018 to be a critical year for operationalization and wider adoption of artificial intelligence (AI) and machine le…
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29 April 2019Financial institutions have been experimenting with AI and machine learning in AML for some time now. The experimentation phase is now giving wa…
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17 April 2019In a release which foreshadowed the Wipro cyber breach, FDIC wrote a letter to financial institutions regarding their responsibilities for third…
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12 April 2019Celent recognizes Citi (USA) as the Model Bank of the Year 2019 award winner for eight cash management and payments initiatives by Citi’s Treasu…
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2 April 2019The anti-money laundering (AML) software market is large and complex, with many international, regional, and local providers. In a series of thr…
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24 March 2019We did a series of webinars, in-person presentations, and vendor solution reports recently around the asset management investment and risk techn…
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18 March 2019System decisions are complicated.
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3 March 2019The end-game of anti-money laundering operations will, logically, be a fully automated process whereby monitoring and screening, alert investiga…
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22 February 2019The G-20 mandates are the gift that keeps on giving. Initial Margin (IM) is the latest installment in regulations aimed at reducing risk in OTC…
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21 February 2019Initial margin (IM) requirements are a global regulatory regime intended to limit systemic contagion by offsetting losses if an OTC derivatives…
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19 February 2019The financial services industry is currently experiencing a sea change. Key drivers of this change are causing the industry to morph into an…
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18 February 2019I had the pleasure of attending TINtech London Market this year and specificially the new innovation stage. Historically one might have wondered…
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14 February 2019We are having conversations with a handful of asset managers and asset owners who are making plans for systems upgrades in areas such as frontli…
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11 February 2019Many P&C insurers still run old technology and limited legacy systems that represent a major constraint in their digitization efforts. Helping t…
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6 February 2019The Association for Financial Professionals (AFP) recently published its annual 2019 AFP Risk Survey Report. The survey, supported by Marsh & Mc…
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30 January 2019Smaller financial institutions face their own challenges when complying with the operational, regulatory, and technical requirements of AML prog…
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25 January 2019
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24 January 2019
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24 January 2019As always, CES was overwhelming. 4,500 companies exhibiting to over 180,000 attendees. It might be easier to list some of the things I did not s…
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17 January 2019To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and o…
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17 January 2019Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string…
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14 January 2019Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. This is the…
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10 January 2019Many insurers are incorporating IoT into their products and processes. As they move forward, insurers will face the challenge of buying data or…
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7 January 2019Security tokens will be one of 2019’s biggest stories in blockchain. As institutional investors position themselves for digital assets, there is…
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19 December 2018Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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28 November 2018Watchlist screening has become the most-scrutinized area of AML compliance, and the area that has been hit with the most outsized fines by regul…
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28 November 2018The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018
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28 November 2018The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and o…
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27 November 2018Celent sought to understand APAC corporate banking, drilling into operating income performance, segment revenue, technology trends, and opportun…
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26 November 2018There is an explosion of new data sources and firms providing access to that data. This phenomenon, with a boost from new analytic methods, will…
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26 November 2018This is the third report in the Next-Generation Portfolio and Investment Risk Capabilities series. This research evaluates and ranks front offic…
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26 November 2018An understanding of compliance as the sine qua non of wealth management client onboarding is being supplanted by an awareness of the potential f…
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26 November 2018
“Brick and mortar” is a phrase going back around 20 years to the dawn of the generally available internet when web designers were looking for a…
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21 November 2018
Capital markets institutions have traditionally devoted the bulk of their mind and wallet share on front office revenue-generating activities. P…
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19 November 2018
Bank customer engagement needs to evolve if banks are to remain competitive with alternative providers. Pacesetters are leading the charge by tr…
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12 November 2018The General Data Protection Regulation (GDPR) is a piece of European Union legislation that regulates how personal data is collected, bought, so…
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6 November 2018To cope with the increasingly hybrid world of corporate to bank connectivity, banks must offer a full range of attended and unattended digital c…
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5 November 2018In the run up to Money 20/20 USA in October 2018, the main global payment networks (Visa, Mastercard, and American Express) announced concerted…
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30 October 2018Over the past ten years — we could even stretch back to the last two decades — financial crime management has undergone profound and costly stru…
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29 October 2018
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28 October 2018Initiatives that target the new business and underwriting functions are necessary to help the insurers address growth, service, and distribution…
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28 October 2018On the 11th of October Celent hosted an invite-only roundtable discussing AI in insurance. In contrast to the earlier event, this one hosted pro…
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24 October 2018Data science leads find a home to discuss their challenges. On the 9th and 10th of October I had the great privilege of chairing the 5th Annual…
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18 October 2018The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
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Enhancing AML Efficiency and Effectiveness: Artificial Intelligence Transforms the Rules of the Game11 October 2018This report discusses how banks are adopting new tools and technology such as artificial intelligence, machine learning, and robotic process aut…
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5 October 2018Intense regulatory scrutiny is exposing gaps in financial crime compliance operations, while proliferation of digital solutions and channels is…
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1 October 2018Two broad themes stood out at AIS 2018 Repositioning AI’s end game from replicating human brain to augmenting it And building AI for the gre…
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1 October 2018Not all insurers have the same perception of their core insurance system and their vendor. Having described the recent evolution of the life PAS…
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28 September 2018Clients view investments they hold within an institution as a whole, not in terms of separate brokerage, trust, and bank channels. This report l…
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20 September 2018In 2010, ISO released the ISO Electronic Rating Content (ISO ERC). This product allows insurers to ingest loss costs, rules, and forms attachmen…
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18 September 2018Anti-money laundering software continues to evolve. Solution providers have been responding to demands for new functionality driven by financial…
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18 September 2018DataOps Can Move Analytics from a Discrete Activity to a Winning Business Discipline The potential of artificial intelligence (AI) technologies…
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18 September 2018According to the International Monetary Fund, Asia accounts for nearly two-thirds of global growth, and the region remains the world’s most dyna…
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18 September 2018As mentioned in a blog post in May titled Leveraging data and AI in insurance, there is a growing proportion of insurers who invest in artificia…
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17 September 2018Celent examines the spectrum of architectural choices, IT approaches, and vendor solutions that can underpin cost efficiency, operational conver…
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Searching for API, Microservices, and Cloud-Native Insurance Software: Finding the Optimal Trade-Off11 September 2018Insurers are increasingly looking for cloud-native core insurance systems that leverage APIs and are microservices-oriented. Their focus is to l…
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4 September 2018Traditional technology used in financial crime compliance operations has reached an impasse and cannot handle growing volumes and complexities.…
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23 August 2018Anyone insuring automobiles is paying a lot of attention to the development of ADAS (Advanced Driver Assistance Systems) equipped vehicles and o…
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29 July 2018Following our review of life, pension, annuity and health PAS systems and vendors active in EMEA in 2017, we estimate the deals generated by the…
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26 July 2018Cards remain the backbone of commerce and payments, yet many systems powering cards processing at financial institutions are decades old and str…
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24 July 2018In 2017 Celent published its leading-edge Connected Corporate Banking series, identifying the digital strategies transforming corporate banking…
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17 July 2018Our corporate banking trends track Celent’s themes of Digital and Omnichannel; Innovation and Fintech; and Legacy and Ecosystem Transformation.…
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9 July 2018In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
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9 July 2018This report looks to 1) shed light on the methodology behind popular ESG scores and ranking systems and 2) introduce a specialist low-carbon dat…
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2 July 2018Note: A webinar that draws on this presentation is available here. In this report, we discuss the Data Science workflow, from gathering requirem…
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21 June 2018This year’s EBAday conference was held in mid-June in Munich, Germany. Always a well-attended, EBAday is a two-day conference hosted by the Euro…
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20 June 2018A January 2018 blog at celent.com was more in the nature of a hypothesis than a prediction. The blog, If 2017 Was the Year of Insurtech, Will 20…
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16 June 2018This year I once again had the good fortune to be able to attend some of The Insurance Network's Technology conference in London or TINTech as i…
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14 June 2018Life insurers are being told their new system will solve their legacy problem, move them toward digital, and allow for insurer self-sufficiency,…
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13 June 2018Neil Katkov, a California native who lived in Japan for 20 years, oversees Celent’s Risk Management & Compliance segment, which covers all finan…
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13 June 2018Financial services regulation has expanded at an astounding rate since the financial crisis — and, consequently, so has the cost of regulatory c…
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11 June 2018The concept of a cognitive corporate bank was considered a moonshot a decade ago. Banks and tech providers have taken on the challenge. Today, A…
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31 May 2018Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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30 May 2018Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
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23 May 2018CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
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22 May 2018Celent ranks Property/Casualty policy administration systems from Europe, the Middle East, and Africa. Many General insurers still run old techn…
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22 May 2018I have spent the last several weeks in a variety of detailed conversations, globally, around the cloud in the capital markets with financial ins…
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16 May 2018I’ve been attending the NACHA Payments conference for many years, either as a banker, technologist, or industry research analyst. In recent year…
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14 May 2018To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these rati…
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7 May 2018
Digital document capture and processing will automate loan origination processes that currently get bogged down in the back office. Advances in…
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3 May 2018It’s not hard to find people saying that voice is the new UI. It’s a great slogan, because it is succinct, plausible . .. and confirmed by the e…
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29 April 2018The striking aspect of Celent’s 2018 Model Bank award winners is the number that are applying technology that would have been considered akin to…
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29 April 2018Historically, private equity general partners have looked to institutional channels for distribution. The emergence of new technologies designed…
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24 April 2018Celent recognizes Credit Suisse as the 2018 Model Bank: Cash Management for their Direct Business Multibanking Cashmanagement initiative. Multib…
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19 April 2018Big changes are coming to the US payments industry. These changes, and how banks respond to them, will be competitive differentiators for the ba…
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18 April 2018I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent exec…
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16 April 2018
The unrelenting data breaches have a silver lining, offering banks an opportunity to reinvent the customer experience. Digital customer acquisit…
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11 April 2018Healthcare is a market that is rapidly evolving. Insurers need to find appropriate systems if they want to capture opportunities in this changin…
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10 April 2018Celent examines the leading CRM vendors in the European wealth management market. Client relationship management (CRM) is a strategy and busine…
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4 April 2018Alexa, Google Home Assistant, and friends are becoming more than information utilities and background music. They are bidding to become family m…
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2 April 2018This report explores the innovative and promising software engineering concept of microservices and the revolutionary architecture that is being…
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1 April 2018There have been two recent deaths that have significant implications for the development of autonomous vehicles. On March 23, a man suffered fat…
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28 March 2018Repo is THE tool to leverage for collateral management. Celent tells you how. The global repo market is ripe for change after years of stagnatio…
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27 March 2018Incumbent wealth and asset management technology providers are looking to evolve into fully API supported platforms. Asset managers, brokerages,…
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27 March 2018In general, an API refers to a technical specification for operating a specific program by another program, and it defines command statements (c…
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26 March 2018
The path to omnichannel CX is paved by multiple vendor solutions. If only banks would implement them. Vendors with Large Clients Tend to Evolve…
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26 March 2018Banks must think beyond regulatory minimums when considering Open Banking APIs. Read more about how forward-looking banks are unlocking business…
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20 March 2018IT spending globally will increase by 4.2% annually, mostly driven by new investment spending. This report analyzes the IT spending patterns of…
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17 March 2018In my previous Celent research I have highlighted two levers for jumpstarting the capabilities of the advisor. These are digitization and machin…
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10 March 2018Now, more than ever, achieving a full, 360-degree view of customers is essential for holistic, optimized and effective anti-money laundering com…
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25 February 2018Celent ranks North American property & casualty policy administration systems. This report provides an overview of the policy administration sys…
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24 February 2018Robos and traditional brokerages are focused on impact investing as a way to grab the attention of high net worth investors (HNWIs) and millenni…
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Capital Markets Surveillance Vendor Landscape: The Next Wave in Trade and Communication Surveillance4 February 2018Analytics is reshaping capital markets surveillance. This report presents the latest trends and innovation in multichannel surveillance technol…
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29 January 2018As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
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21 January 2018This report will aim to highlight how “digital” has become a force for disruption in the wealth management industry and will specifically look a…
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19 January 2018The operational challenges of AML compliance and the technical capabilities of anti-money laundering (AML) software have hit an impasse. This is…
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10 January 2018Simplification of complexity allows the advisor to chart for clients the difference between investment and withdrawal strategies. He positions h…
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26 December 2017This report explores how fintechs have pivoted from using APIs as a means to deliver a digital experience to selling APIs as their product. It…
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20 December 2017As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
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11 December 2017
Regulations and macroeconomic evolution are influencing profitability and return on capital altering traditional capital markets business models…
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22 November 2017Regulatory pressures are driving strong global demand for cross-asset automated surveillance capabilities that leverage artificial intelligence…
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19 November 2017Asset managers must deal with incumbent front-to-back architecture and stay extremely competitive. A number of asset management firms fund admin…
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14 November 2017Digital technology enablement could augment alpha generation for active managers and stem the erosion against the tidal wave of passive investin…
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13 November 2017Inappropriate conduct has cost the financial services industry a significant amount in direct losses, lawsuits, and fines since the last financi…
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12 October 2017Corporate banking plays a dominant role for the largest global banks. Celent drills down into corporate banking performance and takes a closer l…
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11 October 2017Thin investment returns, shifting regulations, and tight operating margins are forcing asset managers to evolve their operational and technical…
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15 June 2017Just got back from the FTF Sec Ops Conference in Boston. Front-to-back asset management workflow was the main focus of the conference with some…
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14 May 2017Celent has released a new report titled Emerging Technologies for Core Systems: 2017 Edition. The report was written by Craig Beattie, a Senior…
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3 May 2017Celent has released a new report titled Marching to a Different Beat: Architectures and IT Sourcing Options for Asset Managers. The report was w…
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3 April 2017
Celent Model Bank Award: Emirates NBD & ICICI Bank: Blockchain Pilot Network Winners of Celent Model Bank 2017 Award for Most Promising Proof of…
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26 March 2017
Performance analysis and attribution is a top of the list requirement for asset managers to demonstrate their value. Performance analysis is cru…
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4 August 2016
Celent has released a new report titled Deal Trends and Projections in the P&C PAS Market: 2016 EMEA Edition, which reviews the PAS market deal…
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25 June 2015
I love spotting ironies such as how this years Strata | Hadoop World conference (the UK one) spent more time discussing Apache Spark and whether…
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20 May 2015
Artificial intelligence has been around nearly as long as humans have been able to think about themselves, about thought and what they do. Empat…
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19 December 2011
There has been much written about the emergence of Big Data, both as a phenomenon and as a set of practices, infrastructure, and algorithms desi…
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23 January 2004
Boston, MA, USA January 23, 2004 In a new report, " ," Celent compares eleven applications offered by leading investment performance attribut…