Infosys BPM Ltd
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RFX Report
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Overview
We are collaborative, innovative, and proven Infosys BPM is an end-to-end transformative services provider, addressing your business challenges through our integrated IT and business process management solutions approach. As your trusted transformation partner, we unlock business value across industries and service lines and enable you to achieve your cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM’s Vision is to reimagine business processes of our clients to enhance Experience, Effectiveness and Efficiency. We reshape our client experience by leveraging our deep business domain capabilities along with the next-generation innovative technologies such as Automation, Robotics, Artificial Intelligence, Machine Learning, Analytics, Rich Content Visualization, Cloud and Mobile technologies.
This means a great opportunity for us in this highly digitized world to drive process innovation, leveraging the convergence of business domain and technology. It involves a change in mind-set from being just a doer to an innovator. We are reskilling, visualizing using data and innovating in the specific area we work in. Each of us need is a change ambassador of this refreshed mind-set in the new BPM organization. With this change in identity and mindset, we are better equipped to meet and exceed client and stakeholder expectations.
Ignited minds is a change in the mindset along with emphasis on reskilling our associates and employees in the BPM world. This will enable our employees to be more like consultants or problem solvers for our clients rather than just order takers
Infosys BPM Digital Pentagon
We offer end-to-end transformative Digital BPM services. We have journeyed through the table-stakes of effectiveness and efficiency and are now increasingly focused towards enhancing stakeholder experience and empathy, to catalyze and co-create enhanced business value.
We drive the digital journey for our clients using 5 key facets:
• Deliver actionable Insights through advanced analytics, big data, reporting and visualization services, and AI led services such MDM and point solutions
• Innovate to enhance effectiveness through our vertical platforms, IoT, and digital product engineering such as BPaaS solutions and point solutions
• Accelerate the digital experience through RPA, cloud migration, legacy modernization, and digital system integration
• Assure compliance through services such as cyber security monitoring, business risk and GDPR monitoring
• Redefine end-user Experience through digital CX, techenablement, point solutions, and digital studio services
To learn more about Infosys BPM's Digital Navigation Framework for Digital Transformation please visit:
https://www.infosysbpm.com/navigate-your-next/digital-navigation-framework/
