12 September 2021
Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
Research related to CoverGo Life PAS solution
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8 September 2021"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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18 August 2021Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…
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15 July 2021Real-world examples provide the most concrete way to explore critical questions driving changes in insurance today. As a result, we animated sev…
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30 June 2021Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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29 June 2021
What does leading-class digital insurance look like today? And what are the key gaps to getting there? We recently explored these questions thro…
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18 December 2020The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
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10 December 2020Although 2020 has certainly been a unique year it hasn’t put a damper on the momentum that has been building over the last few years in the Life…
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3 December 2020The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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18 September 2020Can I get to a positive ROI and is the investment going to be worth it if I can't? This is a fundamental question to answer before investing in…
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29 August 2020Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
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24 August 2020As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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5 July 2020Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
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29 April 2020Celent reviews every policy adminstration system in all global markets every two years. This report is a companion report to the North American…
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27 April 2020As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
Research related to CoverGo Insurance-in-a-box No-code Platform
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12 September 2021
Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
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8 September 2021
"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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18 August 2021
Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…
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8 August 2021Implementing changes has always required various human and technology resources. Insurers have generally employed specific processes to plan, ex…
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15 July 2021
Real-world examples provide the most concrete way to explore critical questions driving changes in insurance today. As a result, we animated sev…
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12 July 2021In 2018 ING embarked on a multiyear program to reimagine application development and drive change within an agile, at-scale transformation frame…
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30 June 2021
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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29 June 2021
What does leading-class digital insurance look like today? And what are the key gaps to getting there? We recently explored these questions thro…
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7 June 2021In June 2020, Celent published its second global health policy administration system vendor report. In the framework of this report, we asked he…
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25 May 2021Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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18 May 2021Health insurance is undergoing big changes where technology has a significant impact. Health insurers are increasingly looking at ways to improv…
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21 April 2021
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
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6 April 2021Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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25 March 2021Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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12 March 2021
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…