13 February 2020
Customer communications management (CCM) systems create, deliver and store outbound and inbound customer communications information (documents a…
Integrum Management Systems
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14 June 2018Life insurers are being told their new system will solve their legacy problem, move them toward digital, and allow for insurer self-sufficiency,…
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13 June 2018Neil Katkov, a California native who lived in Japan for 20 years, oversees Celent’s Risk Management & Compliance segment, which covers all finan…
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13 June 2018Financial services regulation has expanded at an astounding rate since the financial crisis — and, consequently, so has the cost of regulatory c…
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11 June 2018The concept of a cognitive corporate bank was considered a moonshot a decade ago. Banks and tech providers have taken on the challenge. Today, A…
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31 May 2018Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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30 May 2018Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
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23 May 2018CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
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22 May 2018Celent ranks Property/Casualty policy administration systems from Europe, the Middle East, and Africa. Many General insurers still run old techn…
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22 May 2018I have spent the last several weeks in a variety of detailed conversations, globally, around the cloud in the capital markets with financial ins…
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16 May 2018I’ve been attending the NACHA Payments conference for many years, either as a banker, technologist, or industry research analyst. In recent year…
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14 May 2018To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these rati…
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7 May 2018Digital document capture and processing will automate loan origination processes that currently get bogged down in the back office. Advances in…
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3 May 2018It’s not hard to find people saying that voice is the new UI. It’s a great slogan, because it is succinct, plausible . .. and confirmed by the e…
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29 April 2018Historically, private equity general partners have looked to institutional channels for distribution. The emergence of new technologies designed…
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24 April 2018Celent recognizes Credit Suisse as the 2018 Model Bank: Cash Management for their Direct Business Multibanking Cashmanagement initiative. Multib…
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19 April 2018Big changes are coming to the US payments industry. These changes, and how banks respond to them, will be competitive differentiators for the ba…
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18 April 2018I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent exec…
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16 April 2018The unrelenting data breaches have a silver lining, offering banks an opportunity to reinvent the customer experience. Digital customer acquisit…
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11 April 2018Healthcare is a market that is rapidly evolving. Insurers need to find appropriate systems if they want to capture opportunities in this changin…
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10 April 2018Celent examines the leading CRM vendors in the European wealth management market. Client relationship management (CRM) is a strategy and busine…
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4 April 2018Alexa, Google Home Assistant, and friends are becoming more than information utilities and background music. They are bidding to become family m…
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2 April 2018This report explores the innovative and promising software engineering concept of microservices and the revolutionary architecture that is being…
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1 April 2018There have been two recent deaths that have significant implications for the development of autonomous vehicles. On March 23, a man suffered fat…
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28 March 2018Repo is THE tool to leverage for collateral management. Celent tells you how. The global repo market is ripe for change after years of stagnatio…
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27 March 2018Incumbent wealth and asset management technology providers are looking to evolve into fully API supported platforms. Asset managers, brokerages,…
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27 March 2018In general, an API refers to a technical specification for operating a specific program by another program, and it defines command statements (c…
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26 March 2018The path to omnichannel CX is paved by multiple vendor solutions. If only banks would implement them. Vendors with Large Clients Tend to Evolve…
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20 March 2018IT spending globally will increase by 4.2% annually, mostly driven by new investment spending. This report analyzes the IT spending patterns of…
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17 March 2018In my previous Celent research I have highlighted two levers for jumpstarting the capabilities of the advisor. These are digitization and machin…
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10 March 2018Now, more than ever, achieving a full, 360-degree view of customers is essential for holistic, optimized and effective anti-money laundering com…
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25 February 2018Celent ranks North American property & casualty policy administration systems. This report provides an overview of the policy administration sys…
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24 February 2018Robos and traditional brokerages are focused on impact investing as a way to grab the attention of high net worth investors (HNWIs) and millenni…
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Capital Markets Surveillance Vendor Landscape: The Next Wave in Trade and Communication Surveillance4 February 2018Analytics is reshaping capital markets surveillance. This report presents the latest trends and innovation in multichannel surveillance technol…
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29 January 2018As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
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21 January 2018This report will aim to highlight how “digital” has become a force for disruption in the wealth management industry and will specifically look a…
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19 January 2018The operational challenges of AML compliance and the technical capabilities of anti-money laundering (AML) software have hit an impasse. This is…
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10 January 2018Simplification of complexity allows the advisor to chart for clients the difference between investment and withdrawal strategies. He positions h…
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26 December 2017This report explores how fintechs have pivoted from using APIs as a means to deliver a digital experience to selling APIs as their product. It…
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20 December 2017As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
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11 December 2017Regulations and macroeconomic evolution are influencing profitability and return on capital altering traditional capital markets business models…
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22 November 2017Regulatory pressures are driving strong global demand for cross-asset automated surveillance capabilities that leverage artificial intelligence…
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19 November 2017Asset managers must deal with incumbent front-to-back architecture and stay extremely competitive. A number of asset management firms fund admin…
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14 November 2017Digital technology enablement could augment alpha generation for active managers and stem the erosion against the tidal wave of passive investin…
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13 November 2017Inappropriate conduct has cost the financial services industry a significant amount in direct losses, lawsuits, and fines since the last financi…
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23 October 2017As asset managers continue to develop their trading desks, the interaction between the trading desk and portfolio managers is crucial. The aggre…
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12 October 2017Corporate banking plays a dominant role for the largest global banks. Celent drills down into corporate banking performance and takes a closer l…
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11 October 2017Thin investment returns, shifting regulations, and tight operating margins are forcing asset managers to evolve their operational and technical…
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15 June 2017Just got back from the FTF Sec Ops Conference in Boston. Front-to-back asset management workflow was the main focus of the conference with some…
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22 May 2017This report shares ideas on how wealth managers and banks can implement new AI technology to reap the benefits of new digital customer touch poi…
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14 May 2017Celent has released a new report titled Emerging Technologies for Core Systems: 2017 Edition. The report was written by Craig Beattie, a Senior…
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3 May 2017Celent has released a new report titled Marching to a Different Beat: Architectures and IT Sourcing Options for Asset Managers. The report was w…
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3 April 2017
Celent Model Bank Award: Emirates NBD & ICICI Bank: Blockchain Pilot Network Winners of Celent Model Bank 2017 Award for Most Promising Proof of…
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26 March 2017
Performance analysis and attribution is a top of the list requirement for asset managers to demonstrate their value. Performance analysis is cru…
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4 August 2016
Celent has released a new report titled Deal Trends and Projections in the P&C PAS Market: 2016 EMEA Edition, which reviews the PAS market deal…
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25 June 2015
I love spotting ironies such as how this years Strata | Hadoop World conference (the UK one) spent more time discussing Apache Spark and whether…
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20 May 2015
Artificial intelligence has been around nearly as long as humans have been able to think about themselves, about thought and what they do. Empat…
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19 December 2011
There has been much written about the emergence of Big Data, both as a phenomenon and as a set of practices, infrastructure, and algorithms desi…
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23 January 2004
Boston, MA, USA January 23, 2004 In a new report, " ," Celent compares eleven applications offered by leading investment performance attribut…