Cerner

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Overview

Cerner offers a wide variety of health improvement programs to Mercer's clients:

  • On-Site Health Centers
  • On-Site Pharmacy
  • Health and Wellness Portal
  • Health Coaching
  • Benefits Administration

By recommending Cerner to your clients, we believe that we're uniquely positioned to meet your clients needs. As you evaluate other vendor partners, the proof points below illustrate our value alignment and differentiators.

  1. Human Capital Investment

Proof Point: Forbes Best Places to Work, Fortune’s Most Admired Companies, ATD Best #1 Training/Professional Development Program, Best Places to Work for Diversity

What this means to Mercer: With Cerner’s strong name brand and nationally recognized benefit package, we’ll be able to recruit and develop an unmatched talent for Mercer's clients.

  1. Data Sharing

Proof Point: Book #1 ranking (HIE Supplier)

What this means to Mercer: Cerner's solutions are flexible and configurable in order to share data. Beyond this, there are benefits for inherent benefits to the members of Mercer's clients:

  • Aggregation of patient information from a variety of documents into a web portal or an electronic health record.
  • Protection of patient privacy while giving the right health care providers the right access to the right information.
  • Communication effectiveness between providers
  1. Research & Development Investment

Proof Point: Forbes Most Innovative Company in the World (over $700 million annually R&D investment)

What this means to MercerBecause Cerner develops, owns and controls the deployment of our healthcare technology, we can bring the latest innovations to Mercer's clients. Cerner invests heavily to deploy innovative engagement strategies to educate and support your members. These omni-channel capabilities incorporate email, text, instant message, video, portal, phone and other means of communication with campaigns and care management programs.

  1. Multiple Industry-Specific Certifications:

Proof Point: AAAHP, NCQA (Medical Home, Health Coaching, Wellness Portal), and HIMSS Level 7

What this means to Mercer: Cerner’s model of care has successfully passed the most rigorous assessments from the leading accreditation bodies across multiple service lines to provide an unparalleled clinical experience for Mercer's clients.

  1. Financial Strength:

Proof Point: Cerner’s annual revenue is over $6 billion per year.

What this means to Mercer: We’re not going anywhere and while other competitors in this space are flipped every couple of years by investment firms…Cerner’s steady approach (over 40 years of serving clients) has allowed us to accumulate strong reference clients and extremly low client attritian.

  1. Member Experience:

Proof Point: 95 NPS Score

What this means to Mercer: From the moment your members walk into a Cerner operated health center, they will feel the difference. Our health centers are designed to engage members by minimizing wait times, while maximizing time with care providers, creating a more person-centered experience.

  1. Cerner Motion Health

Proof Point: We would love to invite the Mercer leadership team to try Motion Health for yourself.

What this means to Mercer. Cerner’s Motion Health Program aims to identify the sources of musculoskeletal issues to proactively address and avoid serious symptoms and interventions. The motion capture system, a 12-movement musculoskeletal screen using the latest marker-less 3D motion capture technology, helps athletic trainers provide a more personalized rehabilitation plans for their patients.

  1. Cerner Population Health Platform

Proof Point: Black Book Research (#1 Ranking)

What this means to Mercer: To help stratify your population by specific criteria (such as conditions and risks) and pinpoint gaps in care, we use our population health management platform, HealtheIntentSM. HealtheIntent enables us to connect data including clinical and claims data, wellness and lab and biometric data, to create a comprehensive health record for each member.