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We are the leader in virtual shared decision making, connecting individuals facing high impact medical conditions with top specialists by video for educational consultations. When a member is facing a new diagnosis, possible surgery, or change in medication, access to elite specialists from top institutions in three to five days can make a world of difference. We provide consultations on a range of medical conditions - everything from autism to zika. In fact, there's never been a condition presented to 2nd.MD that we haven't been able to match with an authoritative expert.

Our model meets the member exactly where they are in their healthcare journey. Because of the immediacy of our service, we uniquely combine expert opinion and treatment decision support services in a way that empowers members to make healthcare decisions that align with their own unique value system and preferences.

We pair members with one of our elite experts - or a panel of multidisciplinary experts in complex cases - based on their diagnosis and medical history. We also evaluate the member’s goals for the consultation. This ensures we find not only the best specialist for the member’s condition, but also find the one that best aligns with what the member is hoping to achieve. We even handle all the medical records collection internally. All the member has to do is focus on themselves and their family.

Members meet face-to-face with the expert through our proprietary video technology or by phone if preferred. During the consultation, our specialists help educate the member so they can make the best clinical decisions for themselves.