14 April 2022
In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
Research related to Insurance Customer Acquisition, Augmentation and Marketing
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29 March 2022ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
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18 December 2021What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
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18 October 2021Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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25 March 2021Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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10 March 2021Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
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10 March 2021Read about how an insurer used telematics data to underwrite and assess claims and premium payments, with the application of usage-based insuran…
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9 March 2021Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
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8 March 2021The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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14 January 2021Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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24 November 2020An Audio with Slides version of the Report -- The Story of Data, Maps, and Digital Proximity Abstract The “Last Mile” in delivery, direction, se…
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2 October 2020Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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24 September 2020What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
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24 August 2020As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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30 June 2020Celent explores key trends, data sources, metrics, and partnerhsips in ESG. We look at the implications across capital markets, asset and wealth…
Research related to Insurance Data & Analytics Platform (IDAC)
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15 May 2023Summary of a robust discussion on LLMs at Navigating Turbulence event. Should I build my own ChatGPT? Applying Large Language Models in Financia…
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14 May 2023At our recent in-person event in New York, Navigating Turbulence, I had an opportunity to participate in a panel discussion, “How to Responsibly…
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12 May 2023Data monetization has become an increasingly popular topic of discussion in recent years, and for good reason. Banks are among the most data-int…
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8 May 2023Becoming a challenger in small business banking requires financial institutions (FIs) to move away from delivering “nouns,” that is, products to…
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23 April 2023As a kid growing up in Britain, many of my sports heroes were Formula One drivers. I was recently watching some old F1 video footage from the 60…
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29 March 2023To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
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29 March 2023The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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29 March 2023“Anything that could give rise to smarter-than-human intelligence - in the form of artificial intelligence, brain-computer interfaces, or neuros…
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29 March 2023HSBC is making the innovative move—for a global systemically important bank (G-SIB)—of adopting a cloud-based solution to serve as its primary a…
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28 March 2023Enfuce provides cloud-based card issuing and processing services to fintechs as well as more established firms. Enfuce found that their customer…
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8 March 2023The launch of ChatGPT in November of 2022 by OpenAI and Microsoft has brought an acute and immediate focus on the impact of large language model…
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4 March 2023The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
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4 March 2023The vision of a "co-pilot" for every profession is no longer a moonshot. ChatGPT and other large language models (LLMs) represent augmented inte…
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2 March 2023The launch of ChatGPT in November of 2022 by OpenAI and Microsoft has brought an acute and immediate focus on the impact of large language model…
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23 February 2023Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…