19 April 2023
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
Research related to Udentify
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29 March 2023Truist Financial Corporation wins the Celent Model Risk Manager Award 2023 for Responding to Emerging Risks for its Password Lock initiative. C…
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11 November 2022Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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4 November 2022I am very pleased to share a new report that has just been released by Oliver Wyman, Celent's parent company: The Growing Significance of Truste…
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31 October 2022Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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9 August 2022Banks around the world are at different levels of maturity in managing customer identities. The specific strategies and approaches for identity…
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3 August 2022A customer account — whether at a fintech or a bank — opened without appropriate controls is dangerous, while an inactive one is worthless. Plai…
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11 July 2022Over the years, industry analysts have learned to take some vendor claims with a grain of salt. So, when coming across a company named MIRACL, o…
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26 May 2022If you are like most banks, you, or at least your colleagues, have lately been busy improving your digital account opening capabilities, includi…
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1 December 2021Just a few weeks ago, I published a Celent report on Customer Identity Management Today and Tomorrow, summarising findings from the interviews w…
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11 November 2021Not surprisingly, identity management and authentication topics are high on banks’ agenda. The stakes are high—get it wrong, and you’ll be deali…
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30 March 2021Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
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13 September 2020Robust customer identity verification and authentication capabilities are essential for delivering a smooth customer experience, from applicatio…
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11 August 2020COVID-19 has prompted many Wealth Management firms to reevaluate investment priorities for 2020 and beyond. The following report attempts to pro…
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15 April 2020First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
Research related to fcase
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28 April 2023Digital technologies are driving significant change in anti-money laundering (AML) operations. Still, financial crime compliance remains heavily…
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29 March 2023The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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29 March 2023With rising foreign investment in Vietnam, VP Bank wanted to offer their corporate customers currency and interest rate swaps, but the banks’ co…
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28 March 2023Enfuce provides cloud-based card issuing and processing services to fintechs as well as more established firms. Enfuce found that their customer…
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28 February 2023As financial institutions and regulated industries face ever more complex money laundering and criminal schemes, a sole reliance on rules is no…
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4 February 2023After the initial implementation of RPA and after insurers have addressed the ‘low-lying-fruit” for process automation, many ask “what’s next?”,…
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30 January 2023Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
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17 January 2023Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
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11 November 2022
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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31 October 2022
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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31 October 2022Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
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28 October 2022Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
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23 October 2022Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
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31 July 2022The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
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31 May 2022Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
Research related to aiReflex
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29 March 2023
The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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28 March 2023
Enfuce provides cloud-based card issuing and processing services to fintechs as well as more established firms. Enfuce found that their customer…
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30 January 2023
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
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17 January 2023
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
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12 December 2022Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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11 November 2022
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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31 October 2022
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
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28 October 2022
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
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23 October 2022
Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
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31 July 2022
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
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27 July 2022Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
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15 June 2022Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
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31 May 2022
Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
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5 April 2022Advances in artificial intelligence (AI) such as deep learning are enabling significant improvements in fraud detection. However, large banks an…
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29 March 2022The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…