8 March 2023
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
Research related to BindHQ Enterprise
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21 October 2021Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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30 June 2021Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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25 May 2021Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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6 April 2021Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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12 February 2021
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
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1 November 2020User Experience and User DesignIn human-computer interaction, the goal is to bridge the gap between a user mental model with the product concept…
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24 August 2020As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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9 February 2020This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
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20 January 2020At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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17 September 2019Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process a…
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2 July 2019Last week Jamie Macgregor and I had the good fortune of attending the Digital Insurance Agenda 2019 conference in Amsterdam. It was, as always,…
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18 March 2019System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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8 November 2016
Celent has released a new report titled The Doorway to Straight-Through Processing: Life Insurance Electronic Applications 2016 North American V…