8 March 2023
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
Research related to SISE Individual, Group Life & Claims
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28 September 2022This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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5 August 2022What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
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18 March 2022The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
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9 March 2022The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
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27 February 2022Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
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5 January 2022The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
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17 December 2021Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
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14 December 2021In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
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14 December 2021The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
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13 December 2021A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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13 December 2021It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
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9 December 2021Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
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17 November 2021
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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21 October 2021Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
Research related to SISE Life & Claims (Draft)
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29 January 2023In December 2022, I had the opportunity to attend the AWS re:Invent summit at Las Vegas and observed announcements on new products and functions…
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12 December 2022Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
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30 November 2022COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
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29 November 2022Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
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28 September 2022
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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26 September 2022A digital point-of-sale (“POS”) platform offers consumers the ability to buy life insurance online instantly. These cloud-based platforms are ma…
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13 September 2022Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
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18 August 2022In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
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3 August 2022Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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10 June 2022Over the past week, I attended the first in-person Insuretech Connect Asia (ITC Asia) in Singapore since the pandemic, and it was also the first…
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31 May 2022COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
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19 May 2022Back in December, we published our annual Previsory report, Celent 2022 Edition: Technology Trends Report . This report summarizes the major dis…
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11 April 2022As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
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4 March 2022Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
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9 December 2021
Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
Research related to SISE P&C & Claims
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27 February 2023Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
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14 February 2023This report provides an overview of the policy administration systems available in Asia Pacific for property casualty insurance carriers. The re…
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11 February 2023This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
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10 February 2023This report profiles major property casualty policy administration systems available in Latin America today. It profiles 19 policy administratio…
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28 September 2022
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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5 August 2022
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
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3 August 2022
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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29 March 2022Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
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11 February 2022The burgeoning Insurtech space is vast and rapidly evolving. It is difficult for even the savviest of industry insiders to keep up with today’s…
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30 June 2021Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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20 April 2021This report is part of a series on claims systems in North America, Latin America, EMEA, and the Asia-Pacific. It profiles the majority of the p…
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8 April 2021The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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8 April 2021The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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11 March 2021
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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11 March 2021In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
Research related to SISE Rule Engine
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22 September 2021Significant innovation is occurring in product management in the insurance industry. Carriers are looking to grow, differentiate themselves, nav…
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12 September 2021
Significant innovation is occurring in product management in the North American region. Carriers are looking to grow, differentiate themselves,…
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27 May 2021Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
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22 September 2019Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
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18 July 2019Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
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18 March 2019System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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22 October 2018With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
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9 July 2018In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…