21 January 2023
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
Research related to Merchant Payment Cleansing
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21 January 2023In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
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20 September 2022Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
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19 August 2022Beyond enabling analytics and insights, corporate banking data is the foundation of new product and service innovations, and the move to Open Ba…
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18 August 2022In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
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2 August 2022Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
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15 March 2022The FWD Group Data team developed a smart insurance framework, an AI-everywhere approach that aims to transform the insurance journey by leverag…
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15 September 2021MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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14 January 2021Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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4 January 20212020 marked a watershed with three platform players announcing entry into the small business deposit business: QuickBooks Cash, Square Bank, and…
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8 December 2020The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2 December 2020This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
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29 November 2020リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム（RSM）は、バイサイドのフロン…
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2 October 2020Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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27 September 2020Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
Research related to Customer Insights
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21 January 2023
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
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21 January 2023
In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
-
20 September 2022
Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
-
19 August 2022
Beyond enabling analytics and insights, corporate banking data is the foundation of new product and service innovations, and the move to Open Ba…
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18 August 2022
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
-
2 August 2022
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
-
15 March 2022
The FWD Group Data team developed a smart insurance framework, an AI-everywhere approach that aims to transform the insurance journey by leverag…
-
15 September 2021
MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
-
14 January 2021
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
-
4 January 2021
2020 marked a watershed with three platform players announcing entry into the small business deposit business: QuickBooks Cash, Square Bank, and…
-
8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
2 December 2020
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
-
29 November 2020
リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム（RSM）は、バイサイドのフロン…
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2 October 2020
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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27 September 2020
Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
Research related to Marketing Automation
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30 September 2022Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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14 March 2022Tower is a specialised personal and commercial lines insurer in New Zealand with approximately 304,000 customers across New Zealand and the Paci…
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13 December 2021It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
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25 May 2021Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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8 March 2021
Over the past year it has become increasingly clear that digital marketing is the cornerstone of an advisor’s marketing strategy. As such, a fun…
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26 July 2020Amid the coronavirus pandemic, a shift in regulatory, economic, and technological requirements has fundamentally changed the advisor/client rela…
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30 April 2020Covid-19 is justifiably top of mind for bankers today, yet two pre-pandemic hot topics remain salient today: Customer Experience (“CX”) and Arti…
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31 October 2019InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
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26 October 2019At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
Research related to Attrition Model
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12 May 2023Data monetization has become an increasingly popular topic of discussion in recent years, and for good reason. Banks are among the most data-int…
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8 May 2023Becoming a challenger in small business banking requires financial institutions (FIs) to move away from delivering “nouns,” that is, products to…
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29 March 2023To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
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29 March 2023The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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23 February 2023Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
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21 January 2023
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
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21 January 2023
In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
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13 November 2022Effective data management includes broad technology tools that are focused on optimizing data collection, quality control, processing, and analy…
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20 September 2022
Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
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28 August 2022A recent Financial Times article by journalist Dave Lee discusses the tension between humans and the “drive” towards autonomous vehicles. “Buckl…
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19 August 2022
Beyond enabling analytics and insights, corporate banking data is the foundation of new product and service innovations, and the move to Open Ba…
-
18 August 2022
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
-
2 August 2022
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
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6 July 2022You can’t read the news without seeing daily reports of the economic climate with rising rates, snarled supply chains, increasing volatility, an…
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8 June 2022I recently joined the Celent Corporate Banking Practice, having spent most of my career working at the intersection of business and technology w…