CEDAR CX Technologies

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)


CEDAR CX Technologies provides a Customer Experience (CX) Platform delivered as a hosted managed service. Our proprietary, configurable platform supports B2B and B2C omnichannel communications and replaces outdated and limited tools.

Improve customer experience, lower costs, manage compliance
Since 1993, CEDAR has helped companies around the world reduce costs associated with mission-critical customer communications. Our services, solutions, and expertise helps our clients deliver a true personalized omni-channel servicing experience that enables customers to communicate with you when, where, and how they prefer.

Our CX Communications Platform
More than 20 years of delivering services for large enterprises has led to the creation of a true Communications Core System with the functional modules tied together with the underlying workflow automation and comprehensive data model required to actually deliver end-to-end services.

Our Engagement Process
CEDAR delivers a complete life cycle service model from the planning and sourcing stages through implementation and production, with ongoing support and evolution.