Comarch Insurance Claims

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Comarch Insurance Claims is an innovative and comprehensive claims management software for life and health insurance companies. The system supports claim handling processes end-to-end: from registration and calculation through to decision making and benefit payment, accelerating the everyday work of claim manager. This claims management system meets the most important requirements of insurance companies operating on the rapidly growing market.

The Comarch Insurance Claims system covers the whole claim process – from registration through verification and decision-making, to the final decision and payment.

Key Features

Comarch Insurance Claims supports all areas of claims handling. One of the main goals of our claims management software is to automate the full claim process, reducing its time and costs. The system supports insurance companies in gaining a competitive edge thanks to quick benefit payments, professional customer service, and easy configurations of claim processes.

Key features of the Comarch Insurance Claims system are:

  1. comprehensive claim handling software supporting all types of life, pension, health insurance products, all communication channels
  2. service-oriented architecture (SOA) of our claims management software facilitating integration with external systems
  3. multilingualism and multicurrency in the claims management software
  4. user-friendly graphical interface adjusted to the type of claims allowing efficient customer claim service and fast payment of benefits
  5. some of the better distinguishing features of the system are: MULTICURRENCY, MULTILANGUAGE, MULTIENTITY and MULTICOUNTRY possibilities. True multi approach means here: Multicurrency - operations, calculation and settlements handled in several currencies; Multilanguage - Multilanguage user interface, data storage, communication language (printouts); Multicompany - several companies or entities on one system installation; Multicountry - One solution handles business in several countries

Key Benefits

Key business advantages:

  1. Increase of competitive advantages: Smooth information flow, automated processes, and optimization of monitoring of the claim processes
  2. Reduction of costs of claim handling: Shortening the time needed for claim handling, optimize operating costs
  3. Automation of insurance claims management processes: Automated internal and external payments, along with calculation of benefits, automated verifications and calculations
  4. Decrease claim ratio: Validation rules supporting effective decision making and limit control
  5. Quality of customer service improvement: Boost the quality of customer services by quick decision and payments
  6. Higher flexibility to changes in legislation and for audit purposes: Better process monitoring, data integrity and single source of truth