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Digital Banking

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Overview

Candescent Digital Banking serves the financial needs of both consumers and businesses while providing you with the flexibility and control to engage more, increase retention and cross-sell effectively. Your users will love the experience—and your revenue will reflect it.

As more consumers and businesses turn to digital channels, it’s increasingly important for financial institutions to deliver friction-free, secure digital experiences. A strong digital channel boosts user engagement and encourages retention.

At Candescent, we help you stay on the cutting edge of technology so you can provide the connected experiences your users want and need.

Candescent Digital Banking products:

  • Consumer Digital Banking – Offer consumers the ability to easily manage their finances, move money and improve their financial well-being. Stay in sync with industry standards and best practices to offer secure and engaging experiences. And tailor the product to meet your financial institution’s unique needs and those of your users.
  • Business Digital Banking – Provide businesses of all sizes with a full suite of on-demand features to access their accounts, move money and manage their business. Whether they’re a large corporation, small business or gig worker, our comprehensive business features will arm your business users with the proper tools to manage their business, invoice, pay and get paid—from virtually anywhere.

Key Features

We offer a rich digital banking experience that drives engagement across customer touchpoints. Key features include:

  • Single platform for consumer and business banking
  • Mobile-first design to ensure consistency across channels
  • Multi-channel end user experiences (web, mobile, wearable, voice)
  • Frictionless account opening and onboarding
  • Campaign management with turnkey marketing programs
  • Comprehensive data analytics tools
  • Personalized experiences using Admin tools for branding Experience Groups/user segments
  • Comprehensive developer tools including access to SDKs and APIs
  • Core Integration Framework that supports core APIs or Enterprise Integration Middleware to multiple endpoints
  • Complete Money Management capabilities using native features or through integration to third-party processors
  • Integration to other best-in-breed native and partner solutions

Key Benefits

  • Cloud-hosted for high availability
  • Open architecture for extensibility
  • Configurable solutions
  • Digital-first experiences
  • Core-agnostic platform
  • Exceptional user experiences
  • Design thinking methodology for solution development
  • Efficient workflows for consumers/small businesses and for your backend processes
  • Continuously incorporating new technologies and interactions your end users expect
  • Exceptional uptime and delivery through solutions that are easy for your staff to administer
  • Flexibility for you to deliver the features and interactions right for your customers or members
  • Your digital experiences reflect YOUR brand
  • Out-of-the-box customization with ability to further differentiate via Software Development Kits (SDK) and APIs
  • Broad network of 180+ certified partners
  • Professional Services for specialized development
  • Data and insights to help you drive growth and measure success
  • Leverage data and insights to personalize and enable targeted marketing
  • Peer benchmarking and performance reports to chart progress
  • Proven scalability for institutions with large customer bases