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Mobile & Web Banking

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Overview

Adria’s Mobile & Web Banking Solution is a cutting-edge digital platform designed to empower financial institutions to provide seamless, secure, and user-friendly banking experiences to their customers across multiple channels. By combining the convenience of mobile banking with the accessibility of web platforms, this solution enables banks to meet the evolving needs of today’s digitally connected customers.

Key Features

Features :

· Omnichannel Experience: Ensures a consistent and integrated experience across mobile applications and web platforms, allowing users to transition seamlessly between devices.

· Account Management: Enables users to easily open, view, and manage savings, current, and fixed deposit accounts in real-time.

· Payments and Transfers: Supports a wide range of transactions, including:

o Bill payments and recurring payments

o Domestic and international fund transfers

o QR code and NFC-based contactless payments

· Self-Service Features: Offers intuitive tools such as balance inquiries, mini-statements, loan repayments, and card management (activation, blocking, and tracking).

· Digital Onboarding and e-KYC: Simplifies customer acquisition with end-to-end digital onboarding, integrated with e-KYC verification for seamless account activation.

· Personal Finance Management: Provides tools to track expenses, set savings goals, and create budgets, empowering users to manage their finances effectively.

· Enhanced Security: Implements robust security features, including biometric authentication, two-factor authentication (2FA), end-to-end encryption, and real-time fraud detection.

· Multi-Language and Multi-Currency Support: Adapts to diverse customer bases by offering language options and support for transactions in multiple currencies.

· Real-Time Notifications: Keeps customers informed through SMS, email, and push notifications for all transactions and activities.

· Strong authentication using Soft Token of Fido2 protocols.

· Scalability and Flexibility: A modular and scalable platform that integrates seamlessly with core banking systems, ensuring it grows with the bank’s needs.

Key Benefits

Benefits :

· Enhanced Customer Experience: Provides 24/7 access to banking services from anywhere, ensuring convenience and satisfaction.

· Increased Engagement: Encourages customer loyalty through personalized and interactive features, such as tailored financial insights.

· Reduced Operational Costs: Decreases the need for in-branch visits, optimizing resources and cutting operational costs.

· Improved Accessibility: Expands reach to tech-savvy users and underserved segments, supporting financial inclusion goals.

· Faster Time-to-Market: Allows banks to launch new digital services quickly and respond to market demands.

· Robust Security: Guarantees secure transactions, boosting customer confidence in digital channels.

Product/Service details