Helping financial services firms create modern IT architectures.
Cloud / SaaS Operations & Management
Designing, building, and/or operating IT infrastructures in the Cloud.
Custom Software Development
This includes designing, creating, and implementing custom software applications.
Infrastructure Operations & Management
Operating IT infrastructure for a financial services company. Hardware maintenance and support services typically include preventive and remedial services that physically repair or optimize hardware. This could include contract maintenance and per-incident repair. Online support, troubleshooting, and warranties are often included here.
Package Implementation / System Integration
Implementing and integrating commercial software packages.
Robotic Process Automation Implementation
Design and define automation strategy, implement RPA tools, build RPA capabilities.
Maintaining a financial services company's existing systems. This is in-house maintenance. ITO is under outsourcing.
Systems and Data Migration
Consulting, expertise and tools related to migrating data and assets from legacy systems.
Designing, building, and operating testing centers of excellence. Providing testing of newly implemented systems or for system upgrades and changes.
The IT services market is recalibrating impacting service providers’ opportunities and value propositions. Multiple trends and forces are creating this change including digital business imperatives, cloud, intelligent automation, and business solutions. Celent categorizes the services that vendors offer; they include a few services that were not available in our last review