WAY4 Channels

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Overview

  • Omni-channel digital banking
  • Branchless or agency banking
  • Social media banking
  • Personalized customer service beyond tiers and segmentation
  • Mobile interfaces, channels and scenarios expected by the new generation
  • Digital customer journey – including online customer on-boarding, online account opening and card generation, online loyalty and coupons, instant payments and transfers, personal finance assistance, and more
  • Personalized offers and interactive banners – based on data insight and customer profiling
  • Configurable automated workflows
  • Instant B2B and B2C payments and transfers, and many more

Key Features

  • Omni-channel: mobile, PC, chatbot, wearables, API, agent banking
  • Variety of services: payments and transfers, loyalty, aggregated customer profiles across all channels, utility services, bill presentment, online deposit opening, informational services, sales and cross-sales, personalized interactive banners, bill splitting, online card issuance, online applications, management of limits, currency exchange, personal targets, geo-services, gamification, etc.
  • All kinds of payment instruments (accounts, cards, e-money and wallet accounts) and payment interfaces (in-app, QR, NFC, SMS, API)
  • Multiple e-wallet features – enrolment of cards and accounts of other banks, tokenization and contactless payments
  • Rule-driven automated workflows: application processing, risk management, disputes, customer segmentation and more
  • Numerous methods of customer authentication and payment confirmation
  • Personal finance assistant, transaction and customer analysis for proactive personalized service
  • Highest security standards and PA-DSS compliance
  • Simple, convenient and configurable UI and scenarios
  • Online integration with any core banking, CMS and other systems
  • 99.995% availability and high performance

Key Benefits

All-in-One Flexible Solution

  • Omni-channel lifestyle banking software platform
  • White-label solution
  • On-premise or cloud implementation
  • Comprehensive support from the vendor: joint business analysis, clear and concise requirements, customization, training before, during and after launch
  • Agile development and continuous delivery, on-site and remote support
  • Rich functional coverage – from balance and operations history to loyalty, microloans and PFM

Product/Service details

Geographic Availability
Africa, Asia-Pacific, Caribbean, Central America, Europe, Middle East, North America, South America