Customer-Centric New Business and Closed Block Adminstration
SE2 is how life and annuity insurers successfully execute TPA strategies for open blocks of insurance. We provide exceptional service to customers while supporting more than a million sales reps and sales entities across career, wirehouse, bank and IMO channels.
Our open block solution has generated more than $830 million in commissions in just the past 12 months. It’s built on a foundation of deep expertise in life and annuity insurance, proven technology and the best service team in the industry. It’s also based on keen insight into the moments of truth that define each customer relationship, and a service-oriented culture that treats each moment as an opportunity to deepen and extend the customer relationship.
The approach to customer service is mirrored in how we support your channel. Agents and brokers get detailed reporting, highly informative dashboards and an advanced system for flagging and quickly resolving NIGO applications. You get better results from your investment in new customer acquisition, and agents and customers alike are happy with the speed and efficiency of the application process.
In fact our commitment to service and support is built into our name: SE2 stands for “service end-to-end” and it’s a core value at the root of everything we do. Our service model follows the sun, with people and deep expertise available across the globe. You never have to wait on an answer, and your customers get the support that keeps them happy and satisfied. SE2’s approach to supporting your goals stems from our shared experience in the insurance industry – we grew up in insurance and it’s in our DNA. We understand the challenges you face, and know how to help you simplify and grow your business.
Our deep insight into insurance led to the creation of our technology solution too. The SE2 Aurum® Platform is the most advanced and complete operations technology platform for life and annuity insurance. It’s highly efficient, featuring a multitenant architecture that reduces your cost for development, upgrades and regulatory compliance.