Overview
Let your clients save their time and not wait on queues in your branches and book their turn online before arriving in the branch through eBSEG Mobile queuing solution.
Save clients 'time and notify them of their turn status changes and advise them time to arrive at the nearest less crowded branch.
This will help you to reduce and distribute the load on your branches and improve your services to increase the clients' engagement and satisfaction.
Key Features
- Mobile Queue System Solution
Both in branch queue system user or mobile queue system user can benefit from Mobile Queue System Solution.
- Find branch location faster!
Facilitate to the customer finding nearest branch in easy and faster way.
- Locate Branch by 3 Methods:
- Based on Current GPS Location.
- Based on selecting an Area on Map.
- Select from List or Map.
- Avoid Crowded branches!
With Mobile Queue System customer can view the number of waiting customers in the branch and current queue number having a service on the window!
- Get Mobile Queue Ticket
Customer uses App to get a Mobile Queue Ticket Number before arriving to Branch.
- Don't waste customer’s time on waiting!
The customers updated with the tickets number ahead of them to avoid waiting in the branch.
- Save Customers Time!
Alerts to notify both Mobile Queue number user and in branch queue number user to avoid wasting their time waiting in the branch.
