Tia Claims

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Tia Claims gives you:

Tia Claims ensures a smooth, user-friendly digital experience for your self-service customers. At the same time, it improves efficiency for your claim handlers, allowing them to provide faster, more personal service to call-in customers. Tia Claims lets you give your customers a transparent platform for dialogue and more self-service opportunities in their preferred channels. Also, your claims handlers can take advantage of guided automated processes to enhance service, prevent leakage – and boost productivity.

Key Features

Tia Claims gives you:

Better digital claims journey.

Because the Tia Enterprise Solution’s core structure is customer-centric information-driven and built to enable “one-stop processing”, it makes claims handling fundamentally smoother and more efficient.

Lower costs and improved efficiency.

Tia Claims is perfect for configuring the automation of processes to increase the profitability of your business. In the constant drive to save time and money, Tia Claims helps ensure that you still meet your customers’ demands and expectations.

Excellent user experience.

The automated processes in Tia Claims make for an excellent user experience for your customers. As well as boosting internal productivity, it can minimise the risk for manual errors, improve service levels, prevent leakage and reduce operational costs.

Key Benefits

Users will like:

1. Easy configuration of the customer journey

2. Flexibility – state-of-the-art REST APIs

3. Improved customer satisfaction

Insurers will like:

1. Smoother claims handling

2. Optimised operational efficiency

3. Lower costs



Product/Service details

Geographic Availability
Africa, Asia-Pacific, Europe, Middle East, North America, South America