Business Transformation on Guidewire

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Cognizant’s Guidewire Center of Excellence, complimented by cutting-edge digital engineering practices, helps insurers proactively respond to market disruptions by fundamentally transforming the business model

Key Features

Advisory and Consulting. Cognizant’s advisory and consulting services provide business and operating model definition, program roadmap definition, business case development, business process re-engineering, execution strategy, program inception, program management and organization change management.

Digital and Cloud. We integrate human-centered digital design into Guidewire portals to optimize customer experience through sales and distribution management, marketing automation, and BPM solutions and services. Our cloud enablement strategy and transformation services help insurers realize their cloud strategy.

End-to-end Implementation Services. Implementation includes configuration of user interface, business rules and workflow as well as integration of Guidewire InsuranceSuite with external systems. We also offer solution accelerators for standard integrations and integrated Center of Excellence support.

Data Conversion and Reporting. Cognizant employs a business data migration strategy that efficiently extracts and migrates legacy data and provides report rationalization.

Quality Assurance. Our Guidewire Center of Excellence provides end-to-end testing including systems integration, stabilization, automation, performance and user acceptance testing. We use proprietary frameworks, tools and solution accelerators coupled with proven QA processes and best practices.

Upgrade. Cognizant’s Upgrade Factory carries out technical and functional upgrades of implemented functionality in the Guidewire application. We upgrade application databases, implement screen configurations and business rules, and build the Guidewire portion of interfaces to other applications. We use our Center of Excellence and lab environments to upgrade the installed client Guidewire software to the new version, fully test it and resolve defects.

Managed Services. Cognizant provides product monitoring, support and maintenance, regulatory and functional enhancements, new product rollouts, and M&A integration support. We do all of this at scale.

Key Benefits

Improve customer satisfaction – faster claim settlement; quicker quoting for new products; outstanding customer service – retain customers and gain a larger share of their wallet

Improve efficiencies in core processes such as claims handling, underwriting, and policy administration to better serve customers with increased speed while reducing costs to the business

Reduce Total Cost of Ownership of technology investments in the long term