FNOL Confirmation - Splice
Promptly confirm that a claim has been received and a claim number has been assigned; delivered via the policyholder's communication channel of choice.
Support policyholders and discourage litigation with better connection through the claims process. Promptly give policyholders the information they need through their communication channel of choice be it via phone, SMS or Voice First device. Offer critical information along with the option to speak to a claims professional immediately if needed.
Efficient customer service to claimants and insureds.