ICE Claims
Overview
ICE Claims is an end to end claims management solution designed to support any line of business. ICE Claims incorporates an intuitive and configurable FNOL process with automated validation, integrated financials, enabling fast and accurate claims management.
ICE Claims is an award-winning solution that is easy to use, automating tasks and workflows, enhancing communications, enabling you to reduce operating costs and claims cycle times.
ICE Claims is a cloud native, component based application that can be deployed in the ICE Cloud or on-premise, using state of the art container management solutions.
Key Features
End to end claims management
Intuitive and configurable FNOL process with automated validation, integrated financials, enabling fast and accurate claims management
Integrated workflow and process management
ICE solutions include the most comprehensive process optimisation and workflow management rules available
Intuitive and responsive user interface
A modern user interface that enables staff to be more effective in day to day tasks, and to be trained more quickly
Integrated Supplier Network
Full integration to preferred supplier and services network, providing complete process visibility
Advanced portals and apps
ICE provides B2C and B2B portals to connect and collaborate with insurers, brokers, partners, service providers and consumers online
Full audit trail
ICE records every activity on system records enabling full reporting on activity and the ability to audit at all levels
Key Benefits
• Improve FNOL efficiency by up to 26%
• Reduce inbound call volumes by up to 40%
• Highly configurable – no development cost
• Built to manage the supply chain and reduce cost
• Rapid implementation in 8 - 26 weeks
• Typical ROI in 12 months or less
