Riva Transfer Agent

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Riva Transfer Agent (“Riva TA”) is a multiple award winning, highly functional global transfer agency software application able to support the entire investor record-keeping process across multiple administration centres, investment products and currencies all on a single platform. Supported by a team of highly skilled and experienced business analysts, software engineers and developers at Riva Financial Systems, Riva TA offers users access to a comprehensive range of features and functions designed to make operations more efficient, flexible and responsive to client needs and market changes.

Key Features

Riva Transfer Agent

Riva Transfer Agent is a complete shareholder record-keeping solution that is equally suited to service providers performing the investor servicing and transfer agent function on behalf of a Fund, either as a back office offering or as an independent third party administrator, and to asset managers who perform the Transfer Agent function in-house.

Riva Transfer Agent fully supports the administration requirements of collective investment vehicles domiciled in Europe and distributed both domestically and globally. This includes UCITS compliant mutual fund investment vehicles such as SICAVs, OEICs and other umbrella structures.

Riva Transfer Agent allows our clients to consolidate their entire transfer agency and investor servicing operations onto a single scalable solution that provides the user with a host of integrated supplementary functionality and control features. Riva Transfer Agent also fully supports the regulatory and tax requirements in the jurisdictions for which it is licenced, including FATCA, Anti Money Laundering measures, the EU Savings Directive, UCITS IV and most recently CRS.

Riva eCommerce

Complementing the core Riva Transfer Agent system, Riva’s eCommerce solution is a rapid and secure self-service web based front-end portal that provides investors, brokers, promoters, distributors, sales consultants and fund managers with 24/7 real time access to their TA and remuneration related information for enquiries, reporting and dealing.

Riva Gateway

In our industry it is widely acknowledged that STP is the most efficient method for communicating transactions and in response to this, in addition to the core Riva Transfer Agent application Riva also offers a Riva Gateway solution. The Riva Gateway is an automated end-to-end STP messaging technology solution that seamlessly connects all major industry message service providers with Riva Transfer Agent as the back office system. The Riva gateway is a cost effective STP solution that can process any message transmission format and is designed to accommodate large retail volumes of business transactions, minimising by design the risk of error and reducing the burden of manual processing.

Riva Data Migration Suite

Riva’s Data Migration Suite and Mass Data Uploads allow users to migrate the data on to the Riva TA application in a controlled manner self-sufficiently, without the need for any vendor intervention. Our conversion routines utilise the Riva TA conversion functionality to transfer existing data onto the Riva TA platform. By managing system migration at the data entry point acceptable data can be validated and exceptions and shortfalls flagged to ensure greater data integrity and to minimise testing time.

Riva Workflow and Imaging

The Riva Transfer Agent application offers an integrated imaging and workflow module, which provides extensive flexibility for task routing and work management, and enables scanned copies of client documentation, trading instructions and KYC to be intuitively auto indexed on the Riva Transfer Agent system to the related investor or party record and the activity undertaken. The Riva Imaging and Workflow tool is able to interface with any existing imaging warehouse.

Riva CRM

Within the Riva Transfer Agent application users are able to utilise a specific Case Management module to log and track enquiries, creating a case that can be assigned to a user or department allowing the case to be controlled and managed effectively throughout the life cycle. For MIS purposes case statistics can then be collated and reported per department, fund range, investor, distributor etc.

Riva Consultancy

The Riva TA solution is complemented by an experienced Riva consultancy support team. The range of consultancy services offered by Riva Financial Systems is as follows:

  • Project Planning and Management
  • Business Gap Analysis
  • Bespoke enhancements/interface development
  • Model office
  • Data migration and conversion mapping
  • Training

Product/Service details