Sequel Claims - Claims Management System
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This feature is upgradeable
For End Users
You can activate this feature and other links for ALL VENDORS with a VendorMatch Premium subscription. Additionally you can gain access to an increased depth of data, summary reports, RFX reports (detailed completed RFIs - available to financial institutions only) and comparison grids. Please click here for more information.
For Vendors
Vendors can activate their links and gain access to analytics by upgrading to VendorMatch PRO. Please click here for more information.
Speak with an analyst
Financial institutions and their advisors can subscribe to our Analyst Access* service. Effectively phone or (email) a friend you can have on tap advice and support provided by our analysts on this vendor, solution or solution category.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information.
or contact us to discuss a subscription.
Subject to reasonable use.
Survey Summary
The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
Please click here for more information on Premium features or contact us.
To learn more about subscribing to our service options, please contact us here
Overview
Sequel Claims is a claims processing and workflow tool which supports the full end to end claims management process from first notification of a loss through to final settlement.
Discover a holistic view of your claims data. Visualise and act on claims data in real time, in a way that suits your business. We see advanced functionality and automation within an intuitive interface, so that you handle claims faster, more fairly, and with greater efficiency. Reduce claims leakage, drive down your combined ratio by writing more profitable business and turn your claims handling into customer value.
Key Features
Sequel Claims can function as a standalone claims processing solution or integrate with existing policy administration systems. Sequel Claims is built on a reliable and efficient web-based platform, providing the ability to handle claims seamlessly, with the fewest possible touchpoints and hand-offs. Key features include:
- SLA monitoring and tracking to prevent breach in service levels
- Email management with automatic triaging and routing, based on mined data and template driven outbound emails
- Automation configuration features to suit your business
- Operates as a standalone or integrate with existing systems
- Electronic messaging (for London)
- Record tagging and search functionality
- Retain existing processes or systems
- Categorising and grouping of claims to support processing across multiple losses and richer reporting
Key Benefits
Sequel Claims is an adaptive solution that delivers a unique experience tailored to a customer's business needs and desired workflow. Key benefits include:
- Achieve shorter cycle times by automating the intake, triage and administrative functions
- Improved customer service and operational processes through efficient case management and workflow
- Business Insights - provides the metrics needed to manage the teams impact to the business
- Integrate to Verisk and other third-party dataset and systems - reduction in manual effort and rekeying of information
- Optional modules can be provided as part of the wider Verisk offering including, ClaimSearch, ClaimsDirector, DecisionsNet & ClaimEnquiry to name a few.
Product/Service details
SOLUTION OR SERVICE TYPE