Diamond Claims

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Overview

Diamond Claims helps close claims faster, reduce claim costs, ensure consistency, improve adjuster productivity, and enhance customer service. Diamond Claims has an intuitive user interface that provides claims professionals a comprehensive set of features and functionality — from FNOL to subrogation and salvage, from personal lines to commercial lines and workers comp.

While Diamond Claims is a part of the Diamond Platform, it can be deployed as a standalone application that readily interfaces with multiple policy systems. Using a repeatable conversion tool, legacy claims can be converted from disparate systems including historical financials, notes, and attachments making the data available for reporting from a single source.

Key Features

  • Reduce claims errors
  • Configure home pages, define screen layouts, and set user authorities
  • Let agents and policyholders submit FNOLs online
  • Support salvage and subrogation efforts
  • Define rules and workflows on the fly without reliance on IT
  • Integrate reinsurance
  • Improve decision-making with more than 100 out-of-the-box reports
  • Improve claims transparency

Key Benefits

  • Expedite the claims process, thus lowering the overall cost of a claim by taking advantage of Diamond’s industry best practices.
  • With improved performance and a single claims system, easily migrate legacy data and interact with multiple policy sources in one combined view.
  • With information at your fingertips, all involved parties have real-time visibility to where a claim is in the process.
  • Customers win when their insurer resolves their problems quickly. You win when your customer stays with you for life because you increased their level of trust.

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