defi SERVICING

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.

Overview

browser-based platform

flexible and configurable

mobile app accessible

configuration integrations

Key Features

Rule-builder. Manage status changes, redirect how accounts flow through the queue, apply simplified rules to complex logic and much more.

defi bar. Give your agents access to all the tools they need in one simplified platform. Streamline customer service with one simple-to-use, simple-to-understand platform.

Page-builder. Easily build page layouts specific to your business. By giving your agents only what they need on each page, you can declutter, decrease call times and drive customer satisfaction.

Product/Service details