NTT DATA Channel Portal (NCP)
Overview
Nurturing channel relationships requires every conversation be focused and productive; focusing on the same goal improves profit for both sides. NTT DATA Channel Portal (NCP) is a framework for B2B & B2C web portals that can be integrated into FirstGen, or your own policy system. NCP supports management of multiple sales channels, including direct to consumer, captive agents, independent agents, call center and more. The solution provides users with true flexibility to connect and collaborate anytime, anywhere through the agent/broker portal, on the web, using smart phones or tablets, or other devices.
A complete Channel Partner Management System for insurance companies, NCP allows insurers to service all of their channel partners through a common front-office system while integrating seamlessly with existing back-office legacy applications. NCP follows a service-based model, allowing the insurer to offer various 'services' to each channel or to each partner. The services required vary from partner to partner; and NCP's flexibility allows these services to be configured with minimum customization effort. NCP is scalable and uses XML interfaces allowing each partner to access the system easily whether at the Point of Sale, over the Internet, via a PDA, a Mobile phone, or from a desktop PC. What's more, NCP handles both online and offline modes!
Key Benefits
Lower Distribution Cost
Collaborate with channel partners and drive more deals.
Companies can create a customer experience that is consistent with their brand while leveraging business rules and a product model that is already defined within the core system.
Simpler administration of channels and partners
Fast time to market for new channels and products
Seamless integration with FirstGen to bring in all related information from various FirstGen modules.
Enable channel users to handle Policy renewals, create parties, issue Quotations and Marine certificates, Receipt issuance, Register FNOL etc.
