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VPAS® Policy Administration Platform

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Overview

VPAS® platform is a comprehensive suite of policy administration software modules. VPAS® platform is specifically designed for rapid product introductions, robust distribution channel support and flexible, end-to-end servicing of open and closed blocks of life, annuity, disability and health protection products.

The VPAS® platform supports the complete policy lifecycle from multi channel policy issuance, (Including new business case management, AI driven auto underwriting, underwriting integration and underwriting workbench), to claims processing. Whether you have 3,000 policies or 3 million, 30 product categories or 300, the VPAS® platform is extremely scalable and delivers the flexibility required to compete in today’s market. Our platform enables you to quickly configure reusable business rules and objects to rapidly convert data from legacy systems in a cost-effective manner. Through our self-service options and mobile enablement, your agents and policy owners can access and execute transactions from any location at any time, empowering the customer and reducing dependency on back office and call cetner resoruces. VPAS is buit for scale and supports Tier 1 to Tier 4 clients, supporting full policy migrations using our McCAP conversion accelerator platform, or rapid new product rollouts to gain market share.

Infosys McCamish is the US life and annuity insurance delivery hub for Infosys BPM. We are a licensed TPA across all US states. With over 20 years of experience in the life and annuity domain, we offer a large scale of services across the insurance value chain. We provide IT, platform, BPM and consulting services with over 100 highly experienced associates. By leveraging our 24 global, state-of-the-art delivery centers, Infosys McCamish is able to deliver services with great cost optimization and a rich talent pool. Our cutting-edge call center technology and innovations offer a next-generation customer experience and a value driven delivery model.

Key Features

VPAS® supports all product lines on a single platform. With all products lines supported in production today, from simple term to complex VA and VUL, functional build is not in the critical path for either conversions or new product rollout. Our conversion expereince has helped to grow our product feature library and our well defined goverance drives our 100% conversion success rate.

Supported in production today:

  • Life: Term, Whole, Universal, Indexed, Variable
  • Annuity: Deferred, Immediate, Fixed, Variable and Indexed Annuities, Immediate Annuities,
  • Other: Disability, Critical Care, Indemnity, Health
  • Over 1000 products supported and over 40 preconfigured base coverages and benfits provides out of the box configurations with industry leading speed to market

Key Benefits

VPAS® delivers more than a just a PAS. Our platform provides End to End Service Capabilities across the value chain with plug and play components

  • New Business / Case Mangement
  • Automated or Integrated Underwriting and Underwriting Workbench
  • Producer Managment and Agent Onboarding
  • Commissions Calculations and Disbursement
  • Call Center and Back Office Processing is Integrated with BPM to provide Straight Through Processing reducing touch points and eliminating errors
  • Customer Centric AI driven, multi beneficiary claims
  • CCM, Policy Pages, Document Management
  • Zero Touch Digital Self Service for putting customer in charge.
  • API Enabled for Plug and Play Platform Configuration
  • Integrated Conversion Acclerator Platform (McCAP)
  • Artificial Intelligence
  • Chat Bots (Siri / Alexa / Google Home)
  • Personalized Smart Video
  • Analytics and BI
  • Reduced Ecosystem Footprint
  • Seamless Integration with Insure/ Fin Tech components for future proof scalability
  • Built-in Automation
  • Public or Private Cloud Hosted
  • Infra and Production Support

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