VPAS® Policy Administration Platform

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Overview

VPAS® platform is a comprehensive suite of policy administration software modules. VPAS® platform is specifically designed for rapid product introductions, robust distribution channel support and flexible, end-to-end servicing of open and closed blocks of life, annuity, disability and health protection products.

The VPAS® platform supports the complete policy lifecycle from e-application and policy issue to claims processing. Whether you have 3,000 policies or 3 million, 30 product categories or 300, the VPAS® platform is extremely scalable and delivers the flexibility required to compete in today’s market. Our platform enables you to quickly configure business rules and objects and reuse them, and to rapidly convert data from legacy systems in a cost-effective manner. Through our self-service options and mobile enablement, your agents and policy owners can access and execute transactions from any location at any time.

Infosys McCamish is the US life and annuity insurance delivery hub for Infosys BPM. We are a licensed TPA across all US states. With over 20 years of experience in the life and annuity domain, we offer a large scale of services across the insurance value chain. We provide IT, platform, BPM and consulting services with over 100 highly experienced associates. By leveraging our 24 global, state-of-the-art delivery centers, Infosys McCamish is able to deliver services with great cost optimization and a rich talent pool. Our cutting-edge call center technology and innovations offer a next-generation customer experience and a value driven delivery model.

Key Features

VPAS® supports all product lines on a single platform

  • Life: Term, Whole, Universal, Indexed, Variable
  • Annuity: Deferred, Immediate, Fixed, Variable and Indexed Annuities, Immediate Annuities,
  • Other: Disability, Critical Care, Indemnity, Health
  • Over 1000 products supported provides out of the box configurations with industry leading speed to market

Key Benefits

VPAS® Components Provide End to End Service Capabilities

  • State-of-the art functional processing capability across the value chain
  • Call Center and Back Office Processing is Integrated with BPM to provide Straight Through Processing reducing touch points and eliminating errors
  • Zero Touch Digital Self Service for putting customer in charge.
  • API Enabled for Plug and Play Platform Configuration
  • Artificial Intelligence
  • Chat Bots (Siri / Alexa / Google Home)
  • Personalized Smart Video
  • Analytics and BI
  • Reduced Ecosystem Footprint
  • Seamless Integration with Insure/ Fin Tech components for future proof scalability
  • Built-in Automation

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