日本語 Conversational AI platform

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.


With thousands of AI Trainers certified on the conversational AI platform, one of our core advantages is the ability to empower and upskill non-technical teams, such as existing customer service staff, to rapidly implement and deploy virtual agents themselves for instant business value.

Our clients’ employees are instrumental in deploying solutions that successfully automate up to 50% of all their customer interactions (including phone support) - without any human involvement required.

High in-house ownership and organizational buy-in from our clients’ staff consistently make our virtual agents outperform the market average by some distance, giving our customers both the best business results and lowest total costs of ownership in the industry.

Product/Service details