Infrastructure Operations & Management Services
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The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
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RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
You can activate this feature with a VendorMatch Premium subscription. Please click here for more information on Premium features or contact us to discuss a subscription.
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close
This feature is upgradeable
For End Users
You can activate this feature and other links for ALL VENDORS with a VendorMatch Premium subscription. Additionally you can gain access to an increased depth of data, summary reports, RFX reports (detailed completed RFIs - available to financial institutions only) and comparison grids. Please click here for more information on Premium features.
For Vendors
Vendors can activate their links and gain access to analytics by upgrading to VendorMatch PRO. Please click here for more information
Ask an Analyst
Ask an analyst is the ability to communicate with one of our analysts about this vendor, system or genre of solution.
Survey Summary
The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us to discuss a subscription.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
You can activate this feature with a VendorMatch Premium subscription. Please click here for more information on Premium features or contact us to discuss a subscription.
To learn more about subscribing to our service options, please contact us here
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close
This feature is upgradeable
For End Users
You can activate this feature and other links for ALL VENDORS with a VendorMatch Premium subscription. Additionally you can gain access to an increased depth of data, summary reports, RFX reports (detailed completed RFIs - available to financial institutions only) and comparison grids. Please click here for more information on Premium features.
For Vendors
Vendors can activate their links and gain access to analytics by upgrading to VendorMatch PRO. Please click here for more information
Ask an Analyst
Ask an analyst is the ability to communicate with one of our analysts about this vendor, system or genre of solution.
Survey Summary
The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us to discuss a subscription.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
You can activate this feature with a VendorMatch Premium subscription. Please click here for more information on Premium features or contact us to discuss a subscription.
To learn more about subscribing to our service options, please contact us here
Overview
Atos’s Infrastructure Operations and Management Services employ automation frameworks and a managed services model to help clients reduce costs while ensuring a highly available and agile IT Infrastructure. The main aspects of our service are:
- Workplace Management: Making sure that your workforce has the tools to perform, wherever, whenever and however they need to – with the right level and the right type of support.
- Managed Infrastructure: Ensuring all storage and computing resources are fit-for-purpose across their lifecycle, whether owned or outsourced, embracing emerging cloud delivery, offering storage on demand through sustainable data centers.
Atos is a leader in managed IT services. Over 35% of our company’s workforce is directly engaged in the provision of managed IT services, each with their respective specialist focus on infrastructure, application operations or personal IT support.
Managed Services are part of an end-to-end approach at Atos and we take complete service responsibility for all your managed Infrastructure operations.
Infrastructure Operations and Management Services for Banking and Financial Services
- Server-based computing, Virtual Desktop, Infrastructure and application streaming to deliver the best service and the lowest TCO for retail banking
- Self-healing infrastructure
Proven Experience in Banking and Financial Services
- For a Leading Credit Rating Agency - Atos has implemented automation in Database and Middleware which is 100% SOX compliant with 7000+ Automation usage each month
- For an International Banking Group Branch in Singapore -Data center consolidation with Atos private cloud set-up and delivery of 1000VMs in self-service mode
Proven Experience in Insurance
- $22M savings by streamlining process & technology and Automation driven services for a leading brokerage firm
- 60% reduction in Data-Centre footprint for Second-largest Personal Lines Insurer
Our Accelerators
- Intelligent Automation through SyntBots and best of breed Atos Technology frameworks
- Accelerated transition and knowledge documentation that ensures a smooth transition between the parties to accelerate the engagement journey
- Smart Service Desk, Virtual Agents for best-in-class information and support services
- Out-of-the-box Automation use cases that are reusable and implemented to speed up processes
- Tools to identify automation opportunities
- Ticket Analytics is a system to auto identify and provide instant resolution
- Process Recorder that assists in process mapping and automation
- Bridge for Business Monitoring
Differentiators
- Deep domain and technology expertise
- Global presence in over 73 countries
- Strong resource strength with ~110,000 FTEs globally
Key Features
- Always ON operations
- Automation enabled Infrastructure Operations and Management Services
- Higher business availability
- End-to-end monitoring solutions to detect failures
- Automated remediation and service restoration
- Expertise in supporting over 100 Datacenters and managing 1M+ configuration items
Key Benefits
- Higher Business Availability
- 200X Faster Resolution
- 30% Ticket Elimination
- 70% Automation of service catalog
- 30-40% L2-L3 Automation of service catalog
- 35% Effort Reduction
- Reduced Operating Costs
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