Wynsure (PAS-Life/Annuity)

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.

Overview

Wynsure from Mphasis Wyde is a global end-to-end Insurance Policy Administration System, a multi-language, multi-currency solution that can be deployed ‘on premise’ or ‘on cloud’. Wynsure enables end-to-end functional value chain from Quotes to Claims across a broad range of Life and Health Insurance products such as Life, Disability, Accident, Critical Illness, Hospital Indemnity, Cancer, Dental, Vision among others.

We help our clients transform their business and stay ahead of the curve, by using Mphasis’ Front2Back™ Digital Transformation approach that focuses on creating a differentiated experience for key stakeholders within Insurance value chain by improving business and operational KPIs. While, Wynsure fits into the core systems Wynsure solutions include accelerators and interventions across all three layers: Engagement, Intelligence and Core, offering an end-to-end platform for today’s Digital Insurers.

The Wynsure Product Suite supports business functions and industry best practices across the insurance life cycle and fully integrates the end to end ecosystem. Wynsure’s modern Front Office combined with our proven core Back Office accelerates seamless distribution across all digital and assisted channels. In addition, our robust Wynsure Policy Administration solution is a perfect blend of domain expertise, technical excellence, business intelligence and customer experience management, setting us apart from the competition.

Key Features

Wynsure Front Office

Technology that meets the expectations of modern consumers who seek simple digital mechanisms to engage. Wynsure Front Office seamlessly supports multiple interactions between consumers, administrators, distribution and the home office.

  • Intelligent personalized interaction

  • Omnichannel alerts for a variety of touch points

  • Broker & Distribution Management

  • Sales Management

  • Ubiquitous client servicing

  • 360 customer view

  • Strategic & customer insights

  • Best in class experience ranging from quote processing, premium payments, policy changes, claims notification, process status, predictive notifications and more…

Digitalized Wynsure Back Office

Wynsure has proven to be the most comprehensive policy administration functionality on the market today. Anchored in a single platform, it fully integrates the life cycle through functional components and enables point solution integration.

A componentized framework works with our client’s implementation strategy aligning to operational and Go To Market priorities.

  • Supports multiple channels straight through processing

  • Complete integration between all stakeholders in the insurance life cycle

  • Connecting the Front Office and Back Office in a single platform enables digitalization with consistent digital mechanisms

Next-Gen Engagement

Accelerating the Go To Market pace through on-premise/on cloud options. Our offerings include Platform as a Service, Group Benefits as a Service. Our SaaS clients have experienced:

• Accelerated implementation and time to market
• Increased environment efficiency
• Reduced risks and cost

Key Benefits

Wynsure from Mphasis Wyde provides the following benefits considering Speed to market , Omni-distribution, Operational efficiencies , Digital technology and Strategic insights

Benefits

Front Office

• Broker & Distribution Management
• Sales Management
• Ubiquitous client servicing
• 360 customer view
• Strategic & customer insights

Data & Analytics

• Simple, business friendly integrated Operational Data Store
• Powerful integrated data tools to manage data sampling, purge and archiving
• Data support for privacy regulations such as GDPR
• Knowledge is power
• Small to big data—powerful business intelligence
• Customizable dash-boards—organize, understand & reorganize

Billing

• Consolidated Billing across Group and Voluntary
• Flexible solutions for complex problems
• Variety of options
• One user experience, one-touch handling

Policy Services

• Intelligent Exception Management leveraging integration with AI engines.
• Policy life cycle management
• Powerful rule-based automation, improved resource optimization
• Reduced errors, consistent service

Claims

• Automated adjudication that allows agility with empathy
• Workflow capabilities designed to scale with your team's experience

Customer Services

• 360-degree customer-centric view to things that matter most
• From timeline views to built-in chat—a whole new digital experience for your customer service team
• Taking “digital” to the next level

New Business

• From quote to policy delivery
• Single process, multiple products
• Fully optimized, configurable straight through processing

Underwriting

• Integrated Group Underwriting Desktop
• Risk centric underwriter desktop—focuses the underwriter's attention where it's required most
• Straight Through Processing
• Allows expending

Document Management

• Communication made simpler
• Smart working with a suite of end-user content development tools & services
• Enhanced search, retrieval and secured information across the enterprise

Portals

• Gateways into the business
• Personalized for various user profiles—from the back office to agents and everyone in between
• Specialized for groups & individuals

Product Factory

• Configure, replicate, deploy
• Designed for the business wizard in your team
• Template based configuration
• Unique methodology, multiple design capabilities