Managed Services

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Overview

Vela's Managed Services provide end-to-end operational support for all aspects of the Vela product set, allowing clients to focus internal resources on application integration and development efforts.

Through our Managed Service, clients have access to a professional talent pool of trained technical consultants with a wealth of experience in successful production deployments.

Key Features

  • Flexible resourcing, reducing internal operating costs
  • Standardized, rapid enterprise rollouts, facilitating faster time to market
  • Proactive monitoring, reducing system management overheads
  • Scalability - fitting solutions of all sizes
  • Development of system “run-book”
  • Reduction of project and ongoing operational risk
  • Mitigate risks presented by staff attrition

Key Benefits

Best Practice

A key feature of Managed Services is standardized, best practice software deployment. This allows for a fast time-to-market and production ready roll-out.

Pro-Active Monitoring

The Managed Service team develops a system ‘run-book’ for each client, outlining all aspects of the software deployment, procedures and monitoring.