Auto Account Servicing Platform
Overview
Manage the core functions of auto account servicing that reflects the way you do business with intuitive configuration tools. Streamline your automotive account servicing operations.
Searching for an end-to-end solution to help you scale and grow your business? Sagent Lending Technologies can help you grow wisely.
Sagent's auto lending solutions modernize your servicing operations, while empowering your borrowers.
Today, borrowers expect access to their loan information anytime, anywhere and when they need it. Shore up your digital strategy with modern solutions that are continuously evolving to meet and exceed changing market conditions and demands.
Key Features
Account administration – perform general ledger maintenance, payment posting, and account closeout and sale functions
Collateral management – easily manage titles, end-of-term lease and balloon functions, and vehicle remarketing
Customer care – provides the tools to perform consumer fulfillment, complaint capture, and welcome calling
Default management – manage collections, repossession, and bankruptcy activity with rules-based queuing and automated workflow tools
Workflow routing – eliminate manual user handoff and tracking between functional areas
Streamlined access permissions – user role configuration enables all servicing activity to be managed within a single platform
Real time updates – eliminate the need for batch cycles to perform a data refresh
Client-managed system configuration and content management – provides the agility necessary to manage change in business processes
Rule-based workflow and scripting – enables shorter training times and employee effectiveness
Key Benefits
Remain compliant with regulatory demands, optimize portfolio management with proven best practice management controls, and accelerate your response time to customer needs.
Have access to industry-leading databases. Sagent has partnered with ADESA’s AutoVin® for inspection services; OpenLane® for vehicle grounding and Recovery Data Network® for repossession services; and LexisNexis® Bankruptcy Solutions for bankruptcy and deceased borrower monitoring. Ask about our many other integrations.