The Tia Solutions

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Overview

Built to meet the ever-changing needs of international full and specialist insurers

Tia Technology provides an open, scalable, standard software platform to Life and P&C insurers around the world. The Tia Solutions deliver the essentials for running any insurance business process and fits into any enterprise application landscape and it allows for consolidation of Life and P&C portfolios onto one solution.

For most insurers to deliver on their business strategy, they need to be able to serve customers through each part of the insurance value chain. With its open and flexible architecture, Tia supports every part of this value chain and enables free integration to third such as customer engagement portals or data and insights systems. With the Tia platform, insurers can optimise their digital ecosystem and evolve it as their business needs change over time.

The Tia Solutions are built to meet the ever-changing needs of insurers who want to bundle and market services for more efficient customer engagement; providing standardisation and automation and access to machine learning and AI, IoT, and REST APIs.

Key Features

The Tia product landscape consists of:

Tia Enterprise Solutions

Core applications that contain and manage data, processes and analytics. In a segmented landscape Tia Enterprise Solutions provide a base for controlling data in all channels. As an example, data protection regulations need to be adhered to when building out your eco systems and supporting taking new initiatives to market in different channels. The functional aspects of controlling data are then taken care of by the Enterprise platform – enabling innovation in other channels without having to be concerned of breaching personal data protection laws or stiffening time to market. This stable platform consist of: Tia Product, Tia Policy, Tia Claims and Tia Billing.

Tia Business Solutions

Tia Business Solutions make life easier for business users who need to develop new insurance products or perform other business-related configuration tasks or reporting. Examples of Tia Business Solutions are: Tia Sales Product Designer, Tia Business Rules Designer, Tia Claims Journey Designer and Tia Business Intelligence.

Tia Digital Solutions

Tia Digital Solutions are built using a user-design approach, so each Digital Solution is designed for a specific persona, for example an insurance sales agent, and the UI/UX is optimized for the common tasks that this persona needs to perform.Examples of our solutions are Tia Customer Self-Service, Tia Agent and Tia Corporate Self Service.

Add-on solutions

The above three solution types are supported by the add-on solutions:

Additions

Additions are elements that extends the functionality for a Tia Solution. The elements will have their own release cycle and serve a specific purpose e.g. Tia Reinsurance and Tia additions for L&P .

Connectors

Connector are often integration for local registers or external solution like WillisTowerWatson’s Radar Live.

Accelerators

Accelerators are designed to optimize the Tia investment by supporting smarter operations and increased efficiency e.g. Tia Test Framework or Tia Batch Robot.

Key Benefits

Insures will like

For most insurers to deliver on their business strategy, they need to be able to serve customers through each part of the insurance value chain. With its open and flexible architecture, Tia supports every part of this value chain and enables free integration to third such as customer engagement portals or data and insights systems.

With the Tia platform, insurers can optimise their digital ecosystem and evolve it as their business needs change over time and supporting both P&C and Life allows insurers to consolidate portfolios onto one solution; providing lower TCO and increased efficiency maintain the system landscape.

Quickly deployed portals for digital interaction and servicing of clients enables insurers to reach the growing segment of “digital natives” – ensuring service levels are attractive and competitive to maintain and grow market share.

The Tia Business solutions empower business users to control the work flow for both claims and sales. For example; Tia allows insurers to empower frontline insurance sales – making it simple to focus on and adjust to individual customer needs and channels. What used to take months to take to market can with Tia be defined, tested and released on a day-to-day basis. And when new products are introduced, business users can immediately implement the flows they need for the necessary claim situations - without the need to involve IT resources.

Additionally, a strong data warehouse solution improves strategic decision making by meeting reporting needs - anytime / anywhere access via the cloud, for 100% data transparency – ensuring decision are made based on relevant data.