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Cards and Payments Application Development and Maintenance, Professional Services and Integration Services

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Overview

The global card-based payment industry processes continue to evolve in line with changing market needs. Players that are unable to update their customer-facing or back-end functionality run the risk of alienating customers and ultimately their competitive position. Our comprehensive solutions deliver value across the payments ecosystem of Issuers, Payment Gateways, Processors, Card associations and Acquirers focusing on Platform-driven architecture, Customer experience and Omni-channel approach through open APIs, Risk & Compliance framework.

Key Features

Mindtree has expertise in solutions catering to Debit, Credit, Charge, Corporate and Prepaid Cards, e-Wallet & Mobile the areas below.

  • Customer Acquisition
    • Marketing / Promotion
    • Application Capture
    • Application Validation & Screening
    • Application Scoring
    • Credit Bureau Check
    • Application Approval
    • Status Communication
  • Card Issuance
    • Account number Generation
    • Card Offset Generation (CVV, CVV2, PVV)
    • PIN Generation/Delivery
    • Card Embossing/Delivery
    • Account Activation
    • Digital Wallet
  • Customer Servicing
    • Account Servicing
    • Billing and Payments
    • Disputes
    • Communication Management
    • Customer Retention
    • Fraud & Risk
    • Merchant Servicing
  • Loyalty Management
    • Offer Management
    • Rewards Management
    • Social Media Engagement
    • Partner Management
    • Loyalty Servicing
    • Social Media Integration
  • Payment Network
    • Participant Set Up & Creation
    • Credit Authorization
    • Fee Management
    • Clearing and Settlement
    • Network Disputes
    • Participant Data Transformation
    • Storage and Retrieval
  • Financial Account Management
    • Account Payables
    • Account Receivables
    • Statements
    • Remittance Processing
    • Customer Expense Management
    • Invoicing
  • Risk & Fraud Management
    • Credit Risk
    • Offer Risk
    • Fraud Identification & Reporting
    • Collections
    • Operational Risk
    • Authorization Risk
    • Credit Line and Cash Management

Key Benefits

  • Mindtree’s automated merchant onboarding platform enhances customer (merchant) satisfaction through flexible self-service. Process efficiencies ensure 40-60% reduction in merchant onboarding time resulting in:
    • Scalability and faster go-to-market for cross/up-sell of products and services
    • Quick parameter updates to ensure compliance in a fast-changing, complex regulatory environment
    • Highly scalable platform that accommodates changing business requirements and faster go-to-market
    • Comprehensive alert audit enabling transparency and compliance
  • Mindtree’s Open Banking and PSD2 accelerator reduces core implementation time by 30-40% and puts both banks and 3rd party developers on the fast path to realizing the compliance and business benefits of Open Banking adoption
  • Mindtree’s partnership with Finastra on global payment hub solution provides extensive set of payment services including high value payments, mass payments and immediate payments, in a single consolidated payments hub
  • In Fraid and Risk, Mindtree’s dynamically adaptive Alert Management module detects new, suspicious cases with ease and in addition automatically matches transactions without any duplication of effort. Its self-learning and automated detection of new rules helps in real-time updates to ensure relevance in a fast-changing AML environment

Product/Service details