360 Claims Services (UK only December 2018)

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Overview

Our claims services start at customer-led digital claim reporting and finish at settlement. Whether the claim requires drainage, escape of water, subsidence, fire or flood investigation or services, the work is carried out by our extensive network of professionals

  • Subsidence
    Our digital subsidence claims management service transforms the way insurers manage this peril by linking customers, insurers, technical experts and fulfilment providers seamlessly with complete transparency.
    This is only strengthened further by our WYi5 service, our distributed workforce that deliver on-demand services throughout the UK using our unique 360SiteView technology suite.
  • Drainage Repair Services
    Combining experience, expert knowledge and digital technology enables us to provide our clients with true differentiation. Our network of employed and trusted contractors provide drainage and water mains investigations and repairs throughout the UK. Any drainage or clean water problem can be serviced any time, anywhere.
  • WYi5
    WithYouin5 is a totally flexible service that guarantees you get the information you need to quickly decide on the outcome of a claim. Our award-winning technology and fast onsite data collection has been proven to work and save money.

Key Features

360Globalnet has disrupted claims services in the same way that Uber and Lyft disrupted the traditional taxi market and Airbnb the market for accommodation.

360Globalnet has combined the benefits of its digital claims platform with top quality skills of local drainage and subsidence experts supported via live streaming video with specialist engineers and technocians back in head-office. This leads to delighted custemers and supply chain partners and collapsed costs- a double whammy of success. All technicians and egineers are vetted and certified in their areas of expertise.

Photo and video evidence of the "Before and After" state of home and property ensures that work is completed on time, to specification. Customers get a quaklity jon=b cmpleted in a faster time. Insurers no longer are duped by suppliers who over specify driers, skips and other resources. The members of the 360Claims Services network gain by the efficiencies of a digitally transformed business model, lower costs and better time utilisation, transparency and a better relationship with insurers.

Key Benefits

360ClaimServices shrink claim lifecycles, reduce indemnity costs, improve claims handling efficiency and deliver enhanced Net Promoter Scores (NPS).

  • Transparency
    See every claim, see every risk. Fully transparent and collaborative approach to managing claims process that delivers enhanced results in all key performance indicators.
  • Flexibility
    Even during peak volume times, such as during a major weather event, our model allows you to provide seamless customer service as well as a much faster turnaround.
  • Cost savings
    The combination of our deep claims expertise and our unique technology enables genuine claims to be optimally settled whilst erroneous costs are avoided.
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