WWS Artificial Intelligence
WWS AI is the module dedicated to the study of data and the forecast of future trends using Artificial Intelligence functions and Machine Learning algorithms.
WWS Artificial intelligence deals with:
- Forecasting and Strategy
- Customer Sentiment & Trend Analysis
- Customer Clustering & Product Reccomendation
- Hardware Maintenance & Supply Strategy
Moreover, WWS AI has chatbot and voice assistant features.
The software uses time series analysis and advanced machine learning algorithms to let banks have forecasting on
- cash withdrawal and deposit trends
- patterns within their branches and vaults
- recycling trends
Through Business Intelligence banks can understand customer behaviour in order to create loyalty programs and incentives so to reduce loss of customers.
Thanks to Customer Clustering banks can collect data on new and existing customers and offer new services that suit them well and thanks to the Asset Management features banks can reduce hardware maintenance costs and an increase service availability.