TCS BaNCS for Agents/ Brokers

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TCS BaNCS solution for Agent and Broker is web based software offering which provides comprehensive support for the advisory, product selling and back office business functions of an insurance agent or broker.

This application enables the agent/broker community to offer products from multiple insurance companies to their individual and corporate customers, using appropriate delivery channels. It can be integrated with multiple insurers’ core insurance applications, thereby being able to offer comparative quotes, collect premium and issue/renew policies on line.

It offers self service capabilities to both individual and corporate customers. The customers can compare quotes and purchase/renew policies on the broker’s customer portal. The brokers can also design limited period special plans for institutional customers; employees of such customers can directly purchase the policies and enjoy special discounts offered exclusively as part of the plan.

TCS BaNCS solution also offers the agent/broker to take complete control on structure and functioning of the delivery channels. A broker can define its own organizational hierarchy and restrict its internal users to specific business operations; for example, some employees may be allowed to transact only Motor policies while some others transact Health policies exclusively. The broker can also define point of sales hierarchy and associate the same with its own structure

The TCS BaNCS solution caters to the need for insurance carriers to empower their Brokers and Agents, enabling them to enhance customer interactions and serve newer business requirements.

Key Features

  • Supports multiple Insurance products from multiple insurers
  • Comprehensive lead management capability
  • Accommodates Personal line as well as commercial products from a single platform
  • OfferTailor-made products and plans for special customers
  • Offer illustrations, comparative quotes, and issue/renew policies online/ offline to both retail and corporate customersS
  • Supports Sub-broking
  • Comprehensive Renewal Management along with Renewal Notice generation, Renewal Follo-ups etc.
  • Comprehensive broker back-office function management
  • Single-Window views/ Dashboard and KPI to monitor and manage the entire business

Key Benefits

  • Reduced Time to Market by reduced vendor dependency for inlusion of new OEM/ Insurers/ Products. So business scalability is unparalleled and business growth are on fast track.
  • No limitation on adding Insurers; Also due to the application's robust native Middleware, there is absolutely no dependancy on the Insurer's core engine, its technology and underlying data structure.
  • Multi Line, Multi-Channel, Multi Entity & Multi Currency Support through easy adoption of business process, ratings, data masking needs for multi-channel deployment and ensuring transaction visibility across channels seamlessly.
  • Enhanced efficiency through automation of standardized and simplified straight through processes.
  • Service Oriented Architecture. Supports online and offline data exchange with Insurers.
  • Responsive User Interfaces, which can be rendered in all Mobile and Tablet devices.
  • With an agile product release strategy and strong middleware we empower customers to embrace risk and design a business that is agile and adaptive to ever-evolving market and business need.

Product/Service details

Geographic Availability
Africa, Asia-Pacific, Central America, Europe, Middle East, North America, South America