Origami Risk Claims Administration
Digitize your claims administration by leveraging analytics, automating best practices and enabling collaboration between adjusters, agents, and policyholders. Oriagmi manages the entire claim life cycle from first notice of loss to settlement, including triage and assignment, reserving, payments, and audit.
Key Features of our claims administration solution include automated workflows, omni-channel communication, document management, and seamless integration of data.
Automated Workflows: Free staff from repetitive, time-consuming activities associated with claims management. Automate processes, standardize procedures and increase efficiency from claim inception to final payment with Origami Risk’s powerful workflow tools. Any event—initial claim entry, changes made to claim details, or payments and reserves that exceed defined thresholds—can trigger the generation of alerts, diaries, tasks, claimant communications, and the routing of financial approvals.
Omni-Channel Communication: Engage with stakeholders in their preferred channel: web, mobile, email or text. Automate document production, compliance and communications via these channels. Utilize alerts and notifications to drive engagement.
Document Management: Make it easier to find critical files and move toward a paperless environment by centralizing storage and production of claims-related documentation in Origami Risk. Generate mail merge letters and industry standard forms using automated tools. Attach scanned versions of paper documents to any record in the system. Email file attachments directly to claim records. View documents by selecting from a list of recently opened files, or search across all files in the system by specific words or phrases.
Seamless Integration of Data: Origami was built to enable you to integrate your insurance technology platform with any third party applications without the need for custom development or cumbersome, back-end processes to be solely managed by our data processes. Our solution provides you options as it relates to the transfer of data between platforms with interfaces developed using APIs for web-services integration or via batch processes through our integrated tools. We also provide on-screen tools for easily importing data from spreadsheets, as well as for encrypting and exporting via FTP.