PASS_Portal

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Overview

RGI's PASS_Portal is a new type of front-end which is completely based on Social network user experience which allows the operators to handle a policy in less than 5 minutes.

It is a ground-breaking, highly customisable front-end used to design customer journeys tailored to customers need. Processes can be adapted with agility and accuracy to give a highly individualised and engaging end to end customer experience, with a card-based front-end ensuring maximum flexibility.

Key Features

·Functionalities developed according to mobile design best practices

·A flexible UI which can be tailored according to clients specific requirements

·User-profile driven functionalities for traditional, bancassurance and direct channel

·Responsive and customizable user interface (PC, tablet and mobile)

·Omnichannel and Omnidevice Front End

·Extreme UX inspired by socials and B2C web portals

·Card based design and high level of configurability

·It allows to use current PASS_Insurance functionalities (agency Front-end, Mobile and Multichannel)

Key Benefits

CARD BASED
Simplicity and technology, together like never before. A digital approach that delivers compelling user journeys. You can configure one or more workspace area, called “boards”, each with a flexible set of functionalities or “cards”, which you use when searching for a customer, a proposal, a quote, or a claim and the associated processes. Cards are fed data by drag & drops

EXTREME USABILITY
Mobile design best-practices with a responsive and customizable user interface, inspired by social media and B2C web portals. Headquarter users and brokers share the same front-end but the portal’s flexibility means that each user can customise their own workspace area

OMNICHANNEL OMNIDEVICE
The power of a responsive and custom-designed user interface. An all-round front-end that allows you to work anywhere anytime and have the same user experience regardless of the device you are using. Configure a board on your main device and access this same board from all your other channels

Product/Service details

SOLUTION OR SERVICE TYPE
Geographic Availability
Africa, Europe, Middle East