Claims

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Overview

Our claim management software solution is state-of-the-art, and designed to process both group and individual life and health claims on one digital platform. Supporting a broad range of policy benefits, the software leverages a claimant-centric approach to help you deliver a superior customer experience with efficiency and accuracy.

The Claims solution is hosted on the secure Salesforce Lightning Platform, and has a modern, user-friendly interface, with deep functionality built by industry experts that will change the way you process claims forever.

Key Features

  • One solution for multiple lines of business
  • Configurable automates tasks, letters, emails, SMS, and work processes such as auto-adjudication
  • Full lifecycle processing - intake, adjudication, payments
  • Built-in fraud analytics
  • Customer Portal - inquiry and claim initiation

Key Benefits

  • Configurable throughout the life cycle of a claim, ensuring a match with your business processes end-to-end
  • Easy-to-Use, intuitive interface provides a consistent look and feel across all platforms, for a seamless user experience
  • Efficient - Reduce operational effort and increase efficiency by an average of 30% using our range of software solutions
  • Integration Capability allows a seamless flow of information between multiple external systems ensuring up-to-date information
  • Empowering Decision Making - Our Claimant-centric process provides access to all claimant information, improving the customer experience.
  • Reporting and Dashboards - Reports can be created to filter and summarize data in real-time.
  • Reduced Cost of Ownership - Moving to a cloud-based software solution reduces both short-term and long-term costs. Implementation costs can work out as much as 50% less than traditional installation, configuration, upgrades, system requirements, and internal IT support.
  • Cloud-Based - instant access any time from any place

Product/Service details

SOLUTION OR SERVICE TYPE
Geographic Availability
Africa, Asia-Pacific, Europe, North America