FINEOS Platform

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Overview

FINEOS is a global software company providing modern customer-centric core software to the life, accident and health industry. We help our customers move on from outdated legacy administration systems to our modern customer-centric core product-suite, FINEOS AdminSuite for Billing, Claims, Absence and Policy Administration, enabling improved operational efficiency, increased effectiveness and excellent customer care. FINEOS AdminSuite is designed to manage the modern complex structures and relationships of group and individual insurance processing to optimize plan, coverage and data management, operational processing, and business intelligence (BI).

Key Features

Admin Suite - The only modern component-based group and individual core system for Life, Accident, and Health on a single technology platform. Designed to connect to other applications, platforms and apps that grow increasingly important to your environements.

Engage - Digital tools that create frictionless engagement. FINEOS role-based portals deliver turnkey customer experience designed specifically for the service needs of insurance customers in the Life, Accident and Health market. This gives insurers the option for quick time to market based on lightweight rebranding or more extensive integration into their holistic digital presence.

The portals enable an integrated customer experience across all areas of insurance service, eliminating the fragmented paper-based service of the past.

Provide clients and customers the service they expect – and deserve

More and better digital services are no longer optional. Customers and partners demand nothing less. They want personalized, relevant, and cross-platform interactions.

Role-based portals for employees, employers, intermediaries, and providers ensure the individuals have secure access to the right information to meet their needs. Feature rich and customizable, the portals provide a consistent, user-friendly experience that maximizes self-sufficiency, increases efficiency, and keeps customers satisfied.

Insight - Real-time analytics to influence business decisions and drive better outcomes. The FINEOS Platform merges the lines between the traditional approach to core, digital and data. The unified FINEOS Platform’s cloud-native architecture opens the door for insurers to take advantage of insights to their data that have the potential for meaningful impact on their business.

Within the FINEOS Platform, Insight capabilities provision a common and customer-centric data model. This model enables you to capture and analyze data from multiple channels within and outside of your ecosystem and across all insurance functions. Furthermore, the FINEOS Platform helps insurers embed predictive insights in core business processes, allowing real-time analytics to influence business decisions and drive better outcomes. You are then able to utilize the data to make actionable decisions.