Oracle FLEXCUBE Universal Banking
Oracle FLEXCUBE can help a bank transform the way it understands its customers, develop new products and services and deliver them through convenient and engaging experiences across multiple digital channels with centralized product management, high levels of parameterization and support for complex process fows. The platform provides multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.
Oracle FLEXCUBE leverages emerging technologies like Machine Learning and intelligent decision making to improve overall customer experience by enabling a bank to more effectively and quickly predict next best transactions and make product/service suggestions which are most relevant for a customer. Additionally, the platform offers AI based chatbots and innovative features like personal fnance tools to drive improved engagement with customers both through self-service and assisted channels. Oracle FLEXCUBE is designed around mobility, service ubiquity and experience that drives stakeholder convenience.