One Inc Digital Premiums Payments

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Overview

One Inc Digital Payments combines payment processing, mulit-channel communication, claims payments, and financial reporting to proactively engage policyholders, securely process payments, and simplify reporting and reconciliation-while reducing the cost of credit card processing fees. Unlike generic payment processors, which just move money around and can be applied to any industry, Digital Payments is specifically designed to integrate with insurance core systems and create frictionless payment experiences triggered by milestones in the policyholder journey.

Key Features

  • Payment Processing
    Securely processes credit card and ACH payments through your online portal, text, email, chat, and phone IVR. Supports installment payments, recurring auto-pay, and automatically updates lost, stolen and expired credit cards.
  • Multi-Channel Communication
    Proactively engage policyholders through text, email, and phone IVR when a payment is approaching, past due, or a claim has been paid.
  • Customized Modals and PortalsCustomizable to match your brand, supports browser autofill functionality, real-time account validation, and protects your network from ever touching sensitive payment information.
  • Security & PCI Compliance
    Tokenization prevents cardholder data from ever touching your network. There’s nothing to steal because there’s nothing there. Complete PCI compliance through all payment channels, even phone payments with a CSR. Qualify for the easiest form of PCI compliance – SAQ A.
  • Financial Reporting
    Ready-made reports with real-time data. Programmatic reconciliation via API. Export data to Excel for custom visualization and analysis.

Key Benefits

  • Reduce Operating Costs
    Put money back into your pocket by processing inbound and outbound payments digitally. Gone are the long days of processing paper checks, and manual reporting and reconciliation processes. Additionally, with One Inc’s self-service policyholder and vendor portals, experience fewer calls to your call center.
  • Innovate Without Disruption
    Keep up with the insurance industry's digital transformation without changing your core system or tying up valuable resources. Our Digital Payments Platform integrates with any policyholder and claims management system. You can configure all modals, portals, and communication templates without extensive development.
  • Retain More Customers
    Delight your policyholders by giving them the payment experience they deserve. Better yet, also proactively communicate with them throughout the policy lifecycle using the channels they use most. Text, email, or phone IVR, One Inc gives you the digital engagement tools you need to reap the rewards of customer loyalty.
  • Simplify Security & Compliance
    Reduce security risk by removing all sensitive payment instrument data from your network. One Inc tokenizes payment information and provides a multi-step authentication process for your policyholders. Plus, we do everything to simplify your compliance with PCI-DSS, Nacha, SOC-2, and relevant federal legislation.

Product/Service details

SOLUTION OR SERVICE TYPE