Docaposte is becoming a major actor in Insurance outsourcing. With 350 resources dedicated for Insurance market, Docposte outsources several process on site or in his centers of excellence.
After a phase of discovery, knowledge and imersion in client's teams, DOCPOSTE proposes process improvements named augmented manager: document digitization, OCR, RPA, insurance services webportal, chatbot...
Docaposte is the leader of trust services in France: electronic signatures, electronic seals, time stamp, electronic delivery service and website authentication.
After a Docaposte improve
Docaposte uses its own digital solutions to improve the productivity and the quality of the insurers processes:
- Digital identity (Eidas and ANSSI level 2)
- Electronic signature (Contralia)
- Documents Management System (SEFAS)
- Electronic Archiving System (ARKINEO)
- Insurance worklow for both document and process (ProDocFlow)
- Heatlh data host (leader in France)
Insurers (companies, brokers, mutual companies, pension and disability companies) outsources some processes in overflow or not, partially or fully.
The key benefits of BPO offer are :
- quality of service
- controlled costs
- reduced processing time and compliant with regulatory expectations
- capacity to scale up
- Insurance experimented resources