TCS BaNCS Digital – Online Account Opening

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Overview

TCS BaNCS Digital - Online Account Opening provides banks and their customers with a single engagement platform to open new accounts via a browser, tablet, or smartphone. It can integrate with industry leading products to:

  • Identity verification and validation
  • Leverage native features on mobile devices such as location identification and image capture
  • Provide dashboards and application management tools to improve conversion

By presenting customers with sales and marketing offers at the points of acquisition, banks can look at increasing wallet share and stickiness.

Key Features

  • Click and Capture of information
  • ‘Save and retrieve’ applications across multiple channels B
  • Supports various funding methods like Remote check deposit (RDC), debit and credit cards, mail check, internal funds transfer, and others
  • Simplified process for existing customers by pre-filling of applications
  • ersonalized offers and targeted campaigns
  • Modern digital architecture
  • Cross-sell relevant, additional products and services during the application process
  • Real-time decision-making
  • Integration for identity and fraud management, Out-of-band/Out-of-Wallet verification
  • Dashboards providing comprehensive application summary and insights, campaign management views and application management queues

Key Benefits

  • Faster customer onboarding
  • Simplify user experience
  • Comply with regulations
  • Uplift conversion rates
  • Integrate customer analytics