Intelligent Virtual Assistant
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Our platform helps build Intelligent Virtual Assistants. It acts as an interface, helping bridge the gap between man and machine. A unique platform; interface is intuitive and enables developers to create IVAs at amazing speeds.
- Personalized and context-aware interactions
- 24x7 Human-like support on all channels across the entire user journey
- The AI assistant can be sentiment and tone aware to route conversations to Customer Support Agents.
- Low Code platform that can be set-up with minimal coding requirements
- Continuous human-assisted learning that helps the assistant to continue learning
- Pre-built industry knowledge packages help in rapid deployment
- Easily integrated with several channels like IVRs, messenger, Slack, Whatsapp, website, etc.
- Seamless integrations with existing systems like CRM,
- 100+ languages supported
- Industry proven - Large number of live implementations & proven use cases in multiple geographies and multiple languages (we support 100+ languages)
- Top tier enterprise-grade - Our infrastructure is set up to handle nearly 10,000 inquiries per second or 864 million inquiries per day - which is close to 20% of Google’s worldwide traffic
- High accuracy response rate of almost 90% as opposed to the industry average of 80-85%
- 2.3x faster deployment than an industry-leading virtual assistant
- Earning and saving from day 1 leading to a very short break-even period (On average: 4 months)
- High customizable and powerful virtual assistants - The experience models are highly customizable and allow for managing complex conversational flows This allows enterprises to create powerful context-aware multi-turn conversation handling virtual assistants with a lot of coding being done through UI.
- Has integrations with popular enterprise Apps like CRM & ERP
SOLUTION OR SERVICE TYPE