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Celent Model Insurer Asia 2016: Case Studies of Effective Technology Use in Insurance

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21 April 2016

Abstract

Fourteen technology initiatives are profiled as case studies in this sixth edition of Celent’s Model Insurer Asia report.

In the report Celent Model Insurer Asia 2016: Case Studies of Effective Technology Use in Insurance, Celent recognizes insurance technology initiatives profiled as Model Insurer Asia winners in the theme categories of:

  • Data Mastery and Analytics
  • Digital and Omnichannel Technologies
  • IT Management Best Practices
  • Legacy and Ecosystem Transformation
  • Non-core Implementation Best Practices

The report also reviews IT best practices and measurable business results used in evaluating the Model Insurer winners.

The report also names MetLife Asia the Model Insurer Asia of the Year.

“Insurers are continually looking to leap-frog their competition by implementing IT projects in the themes of digital, analytics, innovation, and legacy transformation,” says Wenli Yuan, a senior analyst with Celent’s Asian Financial Services practice and coauthor of the report. “Projects are successful when best practices are used and measured.”

Nominations were accepted throughout 2015, and the Celent insurance team selected the winners based on the best practices and business benefits provided. Each Model Insurer Asia winner is described in a brief write-up within the report, including detailed descriptions of business drivers, technology environments, implementation details, and quantitative success metrics.

This report contains 14 Model Insurer Asia winner case studies, 17 tables, and 3 figures.